The emotional impact of relocating to New Zealand

When relocating to New Zealand, most people expect the practical challenges - paperwork, packing, house-hunting, and settling the kids into school. What often takes them by surprise is the emotional transition that follows.

The shift from feeling like a visitor to feeling like you belong doesn’t happen automatically.

This is the often-overlooked side of global mobility: the emotional, social, and cultural adjustment that follows the move. As the global workforce becomes increasingly mobile, relocation services have had to evolve too, shifting from a checklist-driven approach to one that prioritises wellbeing and integration.

Relocation services must go beyond tangible tasks like visas, bank accounts, school visits. These are essential, of course - but they are not enough. What makes a relocation successful is how well people feel seen and supported in their transition. 

Putting People First 

In recent years, with global uncertainty and change, there has been a heightened focus on employee wellbeing. Forward-thinking companies have responded by adopting more empathetic approaches to relocation, recognising that moving someone from A to B isn’t enough. As recent research conducted by Crown and the Impact Group highlights, successful relocations are built on emotional readiness, cultural awareness, and ongoing support - starting well before departure.

At Mobile, we understand that successful relocation and integration cannot be solved with a welcome pack. Instead, it is achieved through shared experiences, personal conversations, and feeling seen and supported from the start.

A Holistic Approach

Preparation before the move plays a crucial role in ensuring a smoother transition. When individuals and families are mentally and emotionally equipped for the changes ahead, they adapt more quickly, feel more settled, and maintain a greater sense of wellbeing.

Arriving in New Zealand is also only the beginning. Integration takes time, and every journey is unique. It is important to offer support that extends well beyond the initial orientation, with a focus on what each person truly needs to thrive.

Support That Makes a Difference

We know that practical challenges can quickly become emotional hurdles -  whether it is a partner navigating the job market, a child feeling lost at school, or a family questioning their decision. The right support at these moments needs to be timely, empathetic, and tailored.

At Mobile, this support could mean:

• Helping partners explore volunteer or career opportunities

• Guiding families through the school system and local education culture

• Sharing everyday insights — from where to find the best local café to weekend getaways

• Connecting newcomers with others on similar journeys via our Mobile Community network

• Hosting Mobile Community events that build friendships and social tie

• Offering practical guidance on healthcare, housing, and lifestyle planning
  
  

These are not just services, they are stepping stones to confidence, belonging, and emotional wellbeing.

Supporting Every Relocation Journey

Relocating is a bold and exciting decision - whether you are moving on your own, as a couple, or with your family. Many people choose New Zealand in search of balance, lifestyle, and new beginnings. But even the most appealing destination can feel isolating without meaningful connection.

By focusing on the full relocation experience - both practical and personal - our aim is to help people not just settle, but truly thrive. 

Kia ora and welcome to New Zealand!

Mobile Relocation connects you with what you need to thrive in New Zealand. Contact us today to talk about how we can carry your relocation burden.

If you are a recruiter or HR Professional bringing international talent to NZ Mobile Relocation has a range of settlement support services to suit your candidates and your business - from baseline support to meet Immigration New Zealand’s AEWV Accreditation requirements (Kiwi Launch Pad) through to personalised programmes to support your most valued international employees.

Bridget is a New Zealander who has lived and worked as a diplomat in Singapore and India. After experiencing all facets of the relocation experience, she founded Mobile to work with private individuals moving to NZ and leading local and international businesses bringing in offshore talent.

Source: www.mobile-relocation.com

Your Guide to Bringing a UK Pension to New Zealand

Deciding to transfer pension funds from overseas to New Zealand can be a daunting task. 

For many, it’s not a priority during the initial move, often becoming a consideration only after settling into life in Aotearoa. However, the process involves a web of complexities, from understanding tax implications to navigating legal requirements.

In this blog, we’ll unpack the journey of transferring your hard-earned pension funds to New Zealand. 

With insights from Janet Britz, Senior Financial Advisor at First Capital Financial Services Limited, we’ll explore the steps, challenges, and key factors you need to consider to make informed decisions.

If you would like to learn more, please contact Janet directly at Janet.britz@firstcapital.co.nz

As mentioned in the interview, please find attached a link to the HMRC list of all recognised overseas pension scheme providers worldwide: Recognised Overseas pensions List

The HMRC pension tracing service can be found here and more information about the sliding scale can be found on the IRD website here.

The information in this interview is intended for general informational purposes only and does not constitute financial advice. The content does not consider any individual's specific circumstances and should not be relied upon as a substitute for qualified financial advice. The views expressed are those of the interviewee, a Financial Adviser at First Capital Financial Services, and do not necessarily reflect the views of Mobile-Relocation. For more information or to view the Public Disclosure Statement for First Capital Financial Services, please visit this website.

Mobile Relocation connects you with what you need to thrive in New Zealand. Contact us today to talk about how we can carry your relocation burden.

If you are a recruiter or HR Professional bringing international talent to NZ Mobile Relocation has a range of settlement support services to suit your candidates and your business - from baseline support to meet Immigration New Zealand’s AEWV Accreditation requirements (Kiwi Launch Pad) through to personalised programmes to support your most valued international employees.

Bridget is a New Zealander who has lived and worked as a diplomat in Singapore and India. After experiencing all facets of the relocation experience, she founded Mobile to work with private individuals moving to NZ and leading local and international businesses bringing in offshore talent.

Tips for preparing for Kiwi life

As Kiwis prepare for the end of the year and begin winding down for the holiday season, families gearing up to relocate to New Zealand are getting ready for one of the most exciting—and likely one of the busiest—times of their lives.

If you’re set to make Aotearoa your new home in 2025, here are some helpful, friendly tips to get a head start on understanding Kiwi life and culture before you even arrive.

1. Dive into New Zealand’s Unique Holidays

New Zealand has some special holidays that you’ll want to know about:

• Waitangi Day (6 February): Celebrating the Treaty of Waitangi, this day acknowledges a crucial part of New Zealand’s history and its ongoing journey. It’s a time for reflection, and understanding its significance can help you gain insight into the heart of Kiwi culture.

• ANZAC Day (25 April): A day of remembrance for those who served in wars. It’s often marked by dawn services and the tradition of ANZAC biscuits—simple but meaningful moments that you might soon be taking part in.

• Kiwi Christmas (25 December): A summer Christmas! In New Zealand, Christmas often involves barbecues, beach trips, and outdoor gatherings. Instead of a cozy winter holiday, picture yourself celebrating in the sun with a cold drink and some beach games.

2. Get Ready for Seasonal Switches

Since New Zealand is in the Southern Hemisphere, the seasons are opposite to those in the Northern Hemisphere. So while you’re bundling up for winter, Kiwis are kicking off their summer fun. Think of it this way: as you’re ringing in the New Year in January, they’re enjoying beach days! Embracing this shift can be fun and adds a sense of adventure to your move.

3. Create Your Pepeha – A Unique Way to Introduce Yourself

In New Zealand, you might hear people introducing themselves with a pepeha. This is a traditional Māori way of sharing where you come from, connecting you to the land, ancestors, and family. It’s a meaningful way to introduce yourself and a fun exercise for the family to explore together. When you arrive, you might even be welcomed with a pōwhiri (a traditional Māori welcoming ceremony), where a pepeha would be a wonderful way to introduce yourselves.

4. Start Learning Te Reo Māori

Te reo Māori, the Māori language, is a beautiful part of New Zealand’s cultural fabric. Starting to learn some basic phrases or songs in te reo can be an enjoyable way for your family to get familiar with the language. There are many beginner-friendly resources out there, like simple children’s songs or phrase books, and even some fantastic bilingual books. Why not make learning the te reo part of your daily routine and have fun with it?

5. Hang Up a Map of New Zealand

Get familiar with the layout of your new country by putting up a map of New Zealand. This can help you learn where cities, towns, and natural landmarks are located. Practicing the Māori place names is a great start—New Zealand has many beautiful names with deep meanings, and being able to say them correctly is a small way to show respect and appreciation for your new home.

6. Get to Know New Zealand’s Unique Wildlife and Nature

New Zealand is home to some incredible native flora and fauna, like the pīwakawaka (fantail) bird and the mighty kauri tree. You could start a nature log or make some simple cards with both the Māori and English names of local plants and animals. Once you arrive, your family can look out for these unique species and mark off sightings—almost like a personal scavenger hunt! It’s a wonderful way to explore your surroundings.

7. Choose a Kiwi Sports Team to Follow

Sports are a big deal in New Zealand, and getting behind a Kiwi team can help you feel part of the action. Rugby is huge here—cheering for the All Blacks or the Black Ferns is almost a national pastime! Cricket fans can follow the Black Caps, and if you’re a fan of sailing, the America’s Cup might pique your interest. You can find plenty of highlights online to get familiar with Kiwi teams and start cheering for them before you even arrive.

8. Pick Up a Book About New Zealand or By a Kiwi Author

Nothing gives you a feel for a country quite like its stories. Try picking up a book about New Zealand’s history, Māori customs (known as tikanga Māori), or something written by a New Zealand author. Whether it’s a novel, history book, or children’s story, these books will give you a taste of the culture, values, and quirks that make New Zealanders who they are.

Getting acquainted with Kiwi culture, seasons, and language will help ease the transition and make you feel more at home when you finally arrive. New Zealand has a rich cultural heritage, unique nature, and warm communities ready to welcome you.

Safe travels, and we can’t wait to welcome you to Aotearoa!

____________________________________________________________

Mobile Relocation connects you with what you need to thrive in New Zealand. Contact us today to talk about how we can carry your relocation burden.

If you are a recruiter or HR Professional bringing international talent to NZ Mobile Relocation has a range of settlement support services to suit your candidates and your business - from baseline support to meet Immigration New Zealand’s AEWV Accreditation requirements (Kiwi Launch Pad) through to personalised programmes to support your most valued international employees.

Bridget is a New Zealander who has lived and worked as a diplomat in Singapore and India. After experiencing all facets of the relocation experience, she founded Mobile to work with private individuals moving to NZ and leading local and international businesses bringing in offshore talent.

5 Tips for Transferring Funds to New Zealand

As an expat or migrant transferring money into New Zealand from overseas, how and when you send currency can significantly impact the amount that lands in your bank account at this end. 

Informed decision-making is crucial for smooth and cost-effective international currency transfers.

We’ve asked Geraldine Collett from Halo Financial to provide her expert advice and insights for people relocating themselves and their money to New Zealand.

Here are her 5 top tops:

1. Plan ahead
As soon as you know you're moving to New Zealand, start monitoring exchange rates. It’s never too early to begin, and we recommend that you start making a plan well in advance. This way, you have a better chance of achieving a great exchange rate. Don’t leave it to the last minute as you will have to accept the exchange rate available at the time, which may not be in your favour.

2. Consider how currency volatility could affect your cross border money transfer
Currency markets fluctuate  every second and are affected by political and economic changes. A single announcement can cause significant swings in exchange rates, meaning the rate you're considering one minute could shift considerably the next.

3. Make sure you are watching currency markets, especially the rates that affect you
Start tracking your currency pair (the currencies you’re exchanging from and to) well in advance of needing to transfer.  It's important to remember that exchange rates fluctuate constantly.

If you don’t have time to monitor the markets yourself, consider using a personal currency specialist. They can provide you with information and guidance, keep you updated on rate movements and discuss the performance of your currency pair. 

4. Consider utilising a Currency Specialist - this can impact your exchange rate too!
While the exchange rate is certainly important, having access to genuine guidance, experience, and expertise can also significantly impact the rate you receive. This is where working with a Currency Specialist offers additional benefits over a local bank or banking app. A Currency Specialist provides tailored information specific to your currencies and helps you create a plan to secure the best possible rate within your desired timeframe.

There are several specialist resources, options, and solutions available to help you achieve the best possible exchange rates. Consider discussing options such as locking in rates, Market Orders, Stop Loss, and Limit Orders. A comprehensive currency strategy that incorporates one or more of these tools can help you secure the best rates and protect you against currency fluctuations that could cost you a significant amount of money.

5. Watch out for banking fees
Be sure to check  if your receiving bank charges fees on inbound international transfers—these are often fixed fees. Keep in mind that banks typically charge a fee for transferring money, so it's essential to factor these costs into your financial planning.

If you would like to learn more, visit Halo Financial or contact Geraldine directly at geraldine.collett@halofinancial.com

___________________________________________________________

Mobile Relocation connects you with what you need to thrive in New Zealand. Contact us today to talk about how we can carry your relocation burden.

If you are a recruiter or HR Professional bringing international talent to NZ Mobile Relocation has a range of settlement support services to suit your candidates and your business - from baseline support to meet Immigration New Zealand’s AEWV Accreditation requirements (Kiwi Launch Pad) through to personalised programmes to support your most valued international employees.

Bridget is a New Zealander who has lived and worked as a diplomat in Singapore and India. After experiencing all facets of the relocation experience, she founded Mobile to work with private individuals moving to NZ and leading local and international businesses bringing in offshore talent.

Kids and relocation: What to expect

In a recent blog, I shared strategies for international candidates to support their partner or spouse during a move. We all know that relocating can feel like a roller coaster, demanding open communication, patience, and understanding.

When children are involved, the challenges can multiply.    As parents, the decision to move was yours to make. If it’s the right choice for your family, you don’t need to convince your kids to agree. Instead, focus on helping each child adjust and find ways to thrive in their new home.

Here are some ideas to help you navigate the journey together.

Involve the Kids Early On

Engage your children in the moving process from the very beginning. Start by discussing the destination and  exploring the new culture together. Talk about what worries them, what excites them and work out what would make the move good for them.

Let them be involved in some of the decision making. What room will they have? What sports will they play? What will be the first meal in your new home?

Involving your children early and often, can ease their transition, reduce anxiety, and build their excitement about the new adventure.

Understand their perspectives

Regardless of how good your reasons are for moving; children will have their own views on it!  Some might eagerly anticipate the adventure, while others may focus on what they’re leaving behind—friends, familiar surroundings, and routines.

Both perspectives are valid.. Enthusiasts, who like the idea of the move, often help the family stay positive by embracing new opportunities. Realists, who don’t like the idea of moving, needing time to think it through,  help the family plan for potential challenges,  Acknowledging and validating these reactions will provide each child with the support they need—whether it’s exploring their excitement or getting reassurance to help them process the journey ahead.

It’s important to acknowledge and validate both types of reactions, providing each child with the support they need—whether it’s exploring their excitement or getting reassurance to help them process the journey ahead.

Create a sense of home

When  moving to a new country, it helps to bring along some familiar items from home—like your child’s favourite toys, books, or even special decorations. These little touches can make the new environment feel a bit more like home.

If you’re heading to a place where the food might be different or some of your usual favourites aren’t easily available, packing a few essential food items can be incredibly reassuring. Maybe pack some favourite snacks or pantry staples to help bridge the gap between the old and the new - bearing in mind New Zealand’s strict phytosanitary requirements about what foods can be brought into the country.

Encourage Connections

Helping your kids make new friends is a great way to ease their transition to a new place. One of the best ways to do this is by signing them up for local activities. Whether it’s sports, art classes, a playgroup or community events, getting them involved in something they enjoy can help them connect with other kids and start forming friendships.

Being around other kids can make yours feel less alone and more at ease with their new surroundings. Plus, it’s a fantastic way for them to learn about their new community and pick up new hobbies. They might feel a bit shy or unsure at first but that's totally normal. —building new friendships takes time.

Lead by example

Staying positive and supportive can make a huge difference for your kids during a big move. Children are great at picking up on their parents’ emotions, so if you stay upbeat and calm, it’ll help them feel more secure and confident.

Celebrate the little victories—like making a new friend, adjusting to a new school routine, or even trying  new food for the first time. These small wins can boost their confidence and make the transition feel a bit easier. Plus, celebrating these moments can add a touch of fun to the process!

Remember, patience is key. There will be ups and downs, but also new friendships, exciting experiences, and lifelong memories. By being open, understanding, and keeping a positive outlook, you’re helping create a supportive environment where your children can feel more at ease and excited about their new adventure.

____________________________________________________________

Mobile Relocation connects you with what you need to thrive in New Zealand. Contact us today to talk about how we can carry your relocation burden.

If you are a recruiter or HR Professional bringing international talent to NZ Mobile Relocation has a range of settlement support services to suit your candidates and your business - from baseline support to meet Immigration New Zealand’s AEWV Accreditation requirements (Kiwi Launch Pad) through to personalised programmes to support your most valued international employees.

Bridget is a New Zealander who has lived and worked as a diplomat in Singapore and India. After experiencing all facets of the relocation experience, she founded Mobile to work with private individuals moving to NZ and leading local and international businesses bringing in offshore talent.

Creating your community

Last month, from September 23 to 29, New Zealand observed Mental Health Awareness Week with the theme 'Community—Is What We Create Together.’

This theme is particularly relevant for those new to Aotearoa, as adjusting to a new country can be both exciting and challenging, especially when it comes to maintaining mental health and wellbeing.

In this blog we explain the importance of prioritising your mental health and offer ideas for finding a sense of belonging in New Zealand.

Why bring awareness to Mental Health?

Mental health is something we all have, regardless of where we come from or where we are now. In Te Ao Māori, mental health is seen as a "taonga," a treasure to be cared for and protected. It’s about nurturing our emotional, psychological, and social wellbeing so that we can lead fulfilling lives.

If you are trying to settle in a new city, adapt to Kiwi culture, and find your way in the local community, looking after your mental health is crucial to your overall happiness and success in your new home.

What is wellbeing?

The World Health Organization (WHO) defines wellbeing as "a state in which every individual realises their own potential, can cope with the normal stresses of life, can work productively and fruitfully, and is able to make a contribution to their community."

For newcomers, this definition is especially relevant. Settling into life in New Zealand can be challenging, and it’s important to recognise that wellbeing is a dynamic process, not a fixed state. Your daily experiences—both positive and difficult—play a significant role in shaping your overall wellbeing.

It’s okay to struggle as you adjust to your new home. The important thing is to take proactive steps to look after your mental health and reach out for support when needed.

Many New Zealand employers have systems in place to support employees, and a variety of resources are available, from counselling services to community support groups.  These are known as EAP (Employee Support Services), so ask your HR team or manager if you’d like to know more

The Role of Community

One of the most significant aspects of wellbeing is our connection to others. If new to a country, creating a sense of community can be one of the most powerful ways to support your mental health. Community in New Zealand looks different for everyone, and that's the beauty of it. Whether it's connecting with fellow expats, building relationships with Kiwi neighbours, or getting involved in local activities, community is about coming together to create something meaningful.

While building community is important, it's also essential to acknowledge the challenges that can come with it. Language barriers, cultural differences, and feelings of isolation are common experiences for many newcomers. However, it's important to remember that with time, and the right support ("tautoko"), these challenges can generally be overcome and you can create a solid foundation for your new life in Aotearoa.

Build Your Community

We encourage you to define, build, and celebrate your community in New Zealand. Start by exploring local events, joining community groups, or simply introducing yourself to a neighbour. Platforms like Facebook or Neighbourly can help you stay informed about what’s happening in your area.

As you continue your journey in New Zealand, remember that mental health is a precious treasure to be looked after.  By focusing on your wellbeing, building connections, and seeking support when needed, you can create a fulfilling and meaningful life in your new home.

“Nāu te rourou, nāku te rourou, ka ora ai te iwi”—with your contribution and mine, together we thrive.

____________________________________________________________

Mobile Relocation connects you with what you need to thrive in New Zealand. Contact us today to talk about how we can carry your relocation burden.

If you are a recruiter or HR Professional bringing international talent to NZ Mobile Relocation has a range of settlement support services to suit your candidates and your business - from baseline support to meet Immigration New Zealand’s AEWV Accreditation requirements (Kiwi Launch Pad) through to personalised programmes to support your most valued international employees.

Bridget is a New Zealander who has lived and worked as a diplomat in Singapore and India. After experiencing all facets of the relocation experience, she founded Mobile to work with private individuals moving to NZ and leading local and international businesses bringing in offshore talent.

Embracing Te Ao Māori

This week, New Zealand celebrates Te Wiki o te Reo Māori—Māori Language Week. The 2024 theme, ‘Ake ake ake – A Forever Language’, speaks to the strength, adaptability, and lasting presence of te reo Māori and reflects New Zealanders' commitment to preserving it for generations to come.

For newcomers to New Zealand, understanding te reo—and te ao Māori (the Māori worldview)—isn’t just a good idea; it’s essential to understanding and therefore embracing the identity of our country. 

What is Te Ao Māori?
At its core, te ao Māori is the Māori way of seeing, understanding and engaging with the world. It encompasses a unique set of values, beliefs, and practices that guide Māori perspectives on life, relationships, and the environment. 

From the language to the customs and the deep connection to our natural environment (including the land), te ao Māori offers a distinct and enriching perspective on life in Aotearoa New Zealand.

The Role of Language
Te reo Māori; is at the heart of the culture, carrying not just words but stories, values, and history. It’s more than just a means of communication; it’s a taonga (treasure) that embodies the identity and values of Māori.

In the past, te reo Māori was discouraged and even prevented from being spoken in New Zealand. In more recent times however, promotion of the language has grown such that it is experiencing somewhat of a resurgence. Today, you’ll frequently hear and see the language in daily life. 

Learning even a little bit of the language when you are in New Zealand can go a long way toward showing respect and understanding for the Māori culture. Basic phrases like kia ora (hello), whānau (family), and mā te wā (see you later) are commonly used in conversation.   You’ll notice te reo in mainstream media, on social media, in schools and workplaces, so giving it a go will help you feel more connected to Kiwi life. 

There are many resources available to help you learn-from mobile apps to community classes and online courses.

You can find more information here.  We encourage you to give it a go! 

Tikanga
Māori culture is a rich tapestry of tikanga (protocols, traditions and customs) that are woven into everyday life of Māori, guiding how people interact and behave.  The word tikanga translates to "doing things the right way".   It’s about understanding and following cultural norms to be respectful and act appropriately. These guidelines help ensure that people interact in a way that honours and respects traditions.

Some examples of tikanga include:

• Respect for the head: Avoid touching another person’s head without permission, as it is considered tapu (sacred).  

• Table etiquette:  Like in many cultures, you should not sit on a table, especially those with food on them, as it is seen as disrespectful. Items like hats and bags should also be kept off tables.

• Shoes:  Take your shoes off before entering a Māori meeting house or someone's home.

• Haka: If a haka is performed in front of you, remain still and expressionless as a sign of respect.

The heart of Māori communities
A marae is a traditional Māori meeting place that serves as the heart of Māori community life. It's much more than just a building—it's a space where people gather for important cultural events, celebrations, and ceremonies like weddings, funerals, and pōwhiri (welcoming visitors).

Each marae is connected to a specific Māori iwi (tribe), hapū (sub-tribe) and whanau (family group), and it holds deep historical and spiritual significance. The main building on a marae, called the wharenui (meeting house), represents the ancestors of the people who belong to that marae. 

For Māori, the marae is a place to come together, share stories, uphold customs, and strengthen community ties.   

If you ever have the opportunity to be welcomed onto a marae, we strongly encourage you to embrace this unique and meaningful experience.

Genealogy and Identity
Whakapapa is the Māori concept of genealogy or family history, but it goes much deeper than just a family tree. It’s about understanding your connections to your ancestors, the land, and the wider world - for knowing who you are and where you come from.

It links individuals to their ancestors through bloodlines, as well as through the stories, values, and traditions passed down through generations. Knowing your whakapapa is a source of pride and identity, helping to maintain the connection between the past, present, and future.

The Spiritual Connection to Land
In te ao Māori, the whenua (land) holds deep spiritual significance. The land is not just a resource to be used; it’s a living entity and an ancestor, with which Māori share a reciprocal relationship. Māori view themselves as kaitiaki (guardians) of the land, responsible for its care and preservation for future generations.

As you explore New Zealand’s beautiful landscapes, you’ll begin to appreciate this deep connection to the land. It’s more than just stunning scenery; it’s a part of the country’s identity and soul.

Understanding and engaging with te ao Māori is key to fully experiencing life in Aotearoa New Zealand. It’s not just about learning the language or following customs; it’s about recognising the values and beliefs that shape the Māori worldview.   

Immerse yourself, learn, and experience the depth of this unique culture—you’ll find your time here more fulfilling and meaningful.

Ngā mihi nui ki a koutou katoa (Warm greetings to you all) as you embark on your journey of cultural discovery in New Zealand 

____________________________________________________________

Mobile Relocation connects you with what you need to thrive in New Zealand. Contact us today to talk about how we can carry your relocation burden.

If you are a recruiter or HR Professional bringing international talent to NZ Mobile Relocation has a range of settlement support services to suit your candidates and your business - from baseline support to meet Immigration New Zealand’s AEWV Accreditation requirements (Kiwi Launch Pad) through to personalised programmes to support your most valued international employees.

Bridget is a New Zealander who has lived and worked as a diplomat in Singapore and India. After experiencing all facets of the relocation experience, she founded Mobile to work with private individuals moving to NZ and leading local and international businesses bringing in offshore talent.

Creating the ideal relocation experience for your partner

Embarking on an international job opportunity is thrilling, but what about the rest of your family? Relocation isn't just a solo adventure—it's a journey for both partners.  Engaging your partner with the possibility, and reality, of relocating is crucial to a successful move.

Over the past eight years, I've had fascinating conversations with potential relocatees about what it would take for their partners to join them, and the differences in how different family members approach the prospect.

Personally, I’ve navigated most aspects of the partner experience. Early in my career, I swept my husband along on the adventure of my first offshore posting—with minimal empathy for his challenges in finding work and building personal networks.

Later, we found the sweet spot of dual international career moves, putting us on equal footing for relocation decisions.

In another phase, I was a freelancer with small children, viewing the prospect of uprooting from a completely different angle. I vetoed one move and agreed to another.

These experiences got me thinking about how candidates can approach relocation in a way that brings both partners on board throughout the process. Here are my thoughts:

Deciding to stay or go....

Ask don’t tell

It’s common for the candidate to be more enthusiastic about the offshore opportunity than their spouse. Instead of launching into a sales pitch, ask your partner what worries them about the idea, what excites them and what they’d like to gain from the experience. No one likes being pushed into a life-changing decision.

Put yourself in their shoes

Concerns about how children (or fur babies) will handle the move may be at the forefront of your partner's mind. Maybe their career is peaking, or they’re beginning to regain control over their life as the kids grow up. While no issue is insurmountable, they all need to be acknowledged and addressed openly.

Know your personalities

Couples may not actually disagree about an international move—it might just seem that way because they approach it differently. For example, a planner needs a fully detailed picture of their new life and prefers to build this up over time, while a visionary sees the path ahead quickly and wants to act, filling in the details later. Some of our clients find it helpful for one or both partners to take a personality test, providing insights into how individuals feel most comfortable conceptualising and undertaking an international move.

Executing the move....

Take lessons from work

A comprehensive onboarding program and a positive employee experience are crucial to effective performance in a new role. Approach your new home life the same way—even if it’s up to you to make it happen. Address the practicalities like housing and schooling, but don’t forget the emotional support needed to navigate the inevitable ups and downs of building a new life in an unfamiliar place.

Make critical lifestyle decisions together

Well-meaning colleagues might urge quick decisions on suburbs or schools based on their preferences, which may not actually match yours. As a couple or family, you know what suits you best. It’s great if your spouse can shortlist options, but take time out of work to visit and discuss the pros and cons together, so you both feel ownership over the outcome.

Support your partner's new life

The working spouse often has a ready-made network and sense of purpose through their career, while the partner may need to create all of that from scratch. So instead of downloading about your busy, goal-driven workday, share in the progress your partner is making. Be available to host a neighbourhood dinner party or make an effort to join your partner’s new workmates for lunch. In fact, the connections you make outside of work will likely be what keeps you in a place long-term—jobs and colleagues come and go.

Sadly, 37% of international assignment failure is due to family issues, spouse dissatisfaction or inability to settle into their new country. Taking a sensitive and proactive approach to building your relocation experience together with your spouse, is key to maximising your chances of success.

____________________________________________________________
Mobile Relocation connects you with what you need to thrive in New Zealand. Contact us today to talk about how we can carry your relocation burden.

If you are a recruiter or HR Professional bringing international talent to NZ Mobile Relocation has a range of settlement support services to suit your candidates and your business - from baseline support to meet Immigration New Zealand’s AEWV Accreditation requirements (Kiwi Launch Pad) through to personalised programmes to support your most valued international employees.

Bridget is a New Zealander who has lived and worked as a diplomat in Singapore and India. After experiencing all facets of the relocation experience, she founded Mobile to work with private individuals moving to NZ and leading local and international businesses bringing in offshore talent.

The Challenges of Kiwi English for Expats

Adapting to Kiwi English can be tough for expats. Our version of English is distinct due to its accent, rapid speech, and unique colloquialisms. For non-native speakers, these differences can be surprising and sometimes difficult to navigate. The challenge goes beyond learning new words; it involves understanding a new way of speaking.

In this blog, we explore practical advice to help expats improve their English skills, drawing invaluable insights and tips from Christina Hodder at Talk Time Tutoring, whose expertise have guided many on their journey to mastering Kiwi English.

Accents and Pronunciation

The Kiwi accent and pronunciation in New Zealand English can differ markedly from other English varieties. For example, the "i" sound in words like "fish" often sounds more like "fush," and vowels tend to be pronounced flatter. 

In addition, many expats, especially those from Asian countries, have learned English in environments heavily influenced by American media and education so this familiarity with American English and accent can make the transition to the Kiwi English difficult.

Kiwi Slang and Colloquialisms

Another hurdle is the local slang integral to Kiwi English. Words like "jandals" (flip-flops), "bach" (holiday home), or "togs" (swimwear) are common in New Zealand but might be completely foreign even to someone from another English-speaking country. These unique expressions can leave expats feeling out of the loop, especially in social situations where understanding the local lingo is key to engaging in conversations.

The Fast Pace of Kiwi Speech

Kiwi English is also known for its rapid pace, which can be challenging for second-language learners who may need more time to process what they hear. The combination of fast speech, unique slang, and a distinctive accent can make even simple conversations overwhelming. Many expats find themselves nodding along without fully understanding what’s being said, leading to frustration and isolation.

Strategies for Improving English

1. Immersing in the Language
Surround yourself with English as much as possible. Watching local news programs can help expand your vocabulary and get you accustomed to the Kiwi accent. Listen to local radio stations while driving, read local newspapers, newsletters and neighbourhood magazines that arrive in the mail. If you have a hobby or interest like cooking, interior design, or fishing, consider buying a magazine or making use of your local library. Immersing with English through something you’re passionate about will keep you motivated to learn.

2. Regular Practice
Engage in conversations with native speakers whenever you can. Join local clubs or groups that interest you, and take opportunities to speak English in everyday settings, such as asking for directions or ordering food at a new restaurant. Another reason why it is valuable to be familiar with current events from watching the news or reading the newspaper is that it can serve as a great conversation starter. Remember, don’t be afraid to make mistakes—speaking regularly will only boost your confidence and fluency.

3. Setting Daily Language Goals
Focus on practical language skills that you can incorporate into your daily routine. For example, aim to learn a new word or phrase each day and jot it down in a small notebook. If you hear or see something new while you're out, make a note of it on your phone, then write it down in your notebook when you get home. Physically writing with pen and paper has been proven to help reinforce memory.
You can also purchase magazines or books from an Op-Shop (as Kiwis call it) or second-hand shop to highlight words or phrases. Then you can make notes on their meanings in your language. These small, consistent efforts can significantly boost your language skills over time.

Choosing Between Individual and Group Lessons

For expats who want to improve their English quickly, individual lessons offer tailored instruction focused on specific needs, whether it is grammar, pronunciation, or writing. This personalised approach is especially beneficial if you are learning English for professional or academic purposes.

Group lessons offer a more cost-effective and social way to learn English. Engaging with others in a group setting allows you to hear different accents and practise conversational English in a less formal environment. This can be particularly beneficial for building confidence and making new friends, easing the integration process. However, the pace of group lessons may be slower, and the instruction less personalised, as the teacher must address the needs of the entire group.

Preparing for Kiwi English Before Arriving

If you’re planning to move to New Zealand, start by watching movies or TV shows featuring Kiwi actors, such as Hunt for the Wilderpeople or Whale Rider. These can help you get used to the accent and familiarise yourself with local slang.

Another helpful approach is to subscribe to New Zealand news outlets like Stuff or The New Zealand Herald to become accustomed with local phrases and reading in Kiwi English. For more advanced learners, diving into New Zealand literature will help you familiarise yourself with the narrative style, vocabulary, and expressions unique to Kiwi English. This also provides cultural insights that are valuable in conversations.

Engaging with New Zealand-based forums, social media groups, or online communities allows you to interact with Kiwis and exposes you to everyday language. This gives you a sense of how Kiwi English is used in casual conversations.

Additionally, learning about New Zealand culture and everyday life on YouTube can provide valuable context for the language and help you adjust more smoothly. Listening to New Zealand podcasts is also an effective way to become familiar with the accent and common Kiwi phrases. 

Finally, using language exchange apps like HelloTalk or Tandem to connect with New Zealanders for one-on-one practice provides a great opportunity to get used to the Kiwi accent and conversational style.

Supporting Children’s Language Learning

Expat parents often worry about their children's ability to learn English, especially if they have had limited exposure to the language. However, children typically adapt quickly when immersed in an English-speaking environment. Being in school, participating in sports, and interacting with peers all contribute to rapid language acquisition.

At home, you can support your child’s learning by engaging in English-language activities, such as watching movies or playing games together. Encouraging your child to keep a vocabulary notebook can also reinforce their learning.  For teenagers, reading physical books is particularly beneficial as they can underline and highlight unfamiliar words and phrases. Watching YouTube music videos with subtitles to learn the lyrics is another enjoyable way for them to learn

Final Thoughts

Learning Kiwi English can be challenging, but with patience and persistence, it is achievable. Engaging with the local community and practising regularly are key to improving your language skills. Don’t be afraid to seek support, whether through classes, tutoring, or online resources. Making mistakes is a natural part of learning and will help you grow in confidence over time.

____________________________________________________________

Mobile Relocation connects you with what you need to thrive in New Zealand. Contact us today to talk about how we can carry your relocation burden.

If you are a recruiter or HR Professional bringing international talent to NZ Mobile Relocation has a range of settlement support services to suit your candidates and your business - from baseline support to meet Immigration New Zealand’s AEWV Accreditation requirements (Kiwi Launch Pad) through to personalised programmes to support your most valued international employees.

Bridget is a New Zealander who has lived and worked as a diplomat in Singapore and India. After experiencing all facets of the relocation experience, she founded Mobile to work with private individuals moving to NZ and leading local and international businesses bringing in offshore talent.

Understanding banking in New Zealand

Relocating to a new country involves a multitude of important decisions and logistical tasks. One of the most critical aspects to consider, and one of the first topics of discussion with our clients, is setting up your banking. Understanding New Zealand's banking system can help ensure a smooth transition and make managing your finances easier.

One of the first pieces of advice we offer to clients who are relocating here is to apply for a New Zealand bank account as soon as possible. Thankfully, for most, it is relatively easy to open a bank account from offshore. (1)

In our initial calls with clients, we talk through this process, outline the documents required, and explain how to activate the account on arrival in New Zealand.

By applying for an account before arriving in New Zealand, you will save yourself significant time. You will also be able to transfer funds to New Zealand ahead of your arrival and provide the account number to your new employer in advance. However, keep in mind that you won't be able to access your money until the account has been activated when you are in NZ.

To help you navigate banking in New Zealand, we asked Chantal Groothengel, Business Development & Operations Manager from BNZ’s migrant banking, to answer some of our clients' frequently asked questions.

What are the biggest challenges new arrivals to NZ face when establishing themselves financially?

One of the challenges new arrivals to New Zealand face when establishing themselves financially is ensuring they have the correct documentation to open a bank account and avoid any delays in getting set up.

New Zealand banks are required to have strict "Know Your Customer" (KYC) processes in place, so it's important to make sure you have the necessary documentation. Using a pre-arrival banking channel may mean you can identify yourself using proof of your last address in your home country, rather than a New Zealand address.

What risks are associated with banking in New Zealand?

The New Zealand banking industry is well-regulated, with several regulators involved in the financial sector. This includes the Reserve Bank of New Zealand, the Financial Markets Authority, and the Ministry of Business, Innovation and Employment (MBIE). It is worth noting that a deposit guarantee scheme has not been implemented yet but  is planned to come into effect from mid-2025.

However, banks are well-capitalised, and well placed to handle potential external shocks and a downturn in the economy.

What can migrants and new arrivals to New Zealand do to protect themselves from scammers?

New Zealand may be far away from pretty much everything, but unfortunately scams have reached our shores too. New arrivals who may not be used to the ways Kiwis do things can be extra vulnerable to scams.

You can protect yourself from scammers by being vigilant and cautious when dealing with unsolicited offers or requests for personal information. It’s better to be safe than sorry. If you're unsure about the legitimacy of a request, contact your bank through its standard contact channels or get in touch with the relevant authority for advice. And if you’re making a larger payment (for example a new car), contact the organisation you are paying via known contact details to confirm the account number.

A few things to look out for:

• Unexpected contact

• Sense of urgency

• Generic greetings and sign offs

• Random offers

• Suspicious attachments and links

• Requests for personal information (especially login details or financial information)

What is the one piece of financial advice you'd give to a newly arrived expat or migrant?

My advice would be to get the right advice. You can’t be an expert in everything, especially in a new country. A relocation specialist is an invaluable resource who can help connect you to the right people and get you settled in. They’ll advise you on things like commuting time and access to schools and will be able to scout out temporary or long-term accommodation for you.

Talk to your bank on how to set up your banking to work for you. They’ll be able to help you reach your goals and protect your finances by recommending products and services that suit your situation. Especially if you still have tax obligations and/or assets overseas, consider getting some expert international tax advice. And you may want to consider setting up a New Zealand will to not complicate matters unnecessarily should something happen to you.

Take time to settle in, explore your new surroundings, and enjoy everything New Zealand has to offer, but don’t lose sight of your longer-term goals. Time flies when you’re having fun!

(1) Please be aware that due to international sanctions, New Zealand banks are unable to allow bank accounts to be opened offshore for persons residing in certain countries/regions.  In this instance an account can be opened only after arrival in New Zealand.

____________________________________________________________

Mobile Relocation connects you with what you need to thrive in New Zealand. Contact us today to talk about how we can carry your relocation burden.

If you are a recruiter or HR Professional bringing international talent to NZ Mobile Relocation has a range of settlement support services to suit your candidates and your business - from baseline support to meet Immigration New Zealand’s AEWV Accreditation requirements (Kiwi Launch Pad) through to personalised programmes to support your most valued international employees.

Bridget is a New Zealander who has lived and worked as a diplomat in Singapore and India. After experiencing all facets of the relocation experience, she founded Mobile to work with private individuals moving to NZ and leading local and international businesses bringing in offshore talent.

Cultural Shifts with Global Mobility

Last week Mobile’s Principal and Founder was fortunate enough to sit down with her friend and colleague Trisha Carter from Trans Cultural Careers.

As a registered Psychologist with a Masters degree majoring in organisational psychology, Trisha's work focusses on cross-cultural psychology. Having worked in HR and in the global mobility industry and lived and worked in New Zealand, China and now Australia she understands the challenges organisations face as they move their employees globally.

Our discussion includes:

• Personal stories of adapting to new cultures, the importance of accepting and understanding local ways, and strategies to help expats thrive.

• The evolution of the global mobility industry, particularly in light of the COVID-19 pandemic, and the shift towards prioritising the emotional as well as practical needs of relocating employees.

• The critical role of empathy and professionalism in resettlement work and how these values help new arrivals to settle effectively.

Listen and Learn

Mobile Relocation connects you with what you need to thrive in New Zealand. Contact us today to talk about how we can carry your relocation burden.

If you are a recruiter or HR Professional bringing international talent to NZ Mobile Relocation has a range of settlement support services to suit your candidates and your business - from baseline support to meet Immigration New Zealand’s AEWV Accreditation requirements (Kiwi Launch Pad) through to personalised programmes to support your most valued international employees.

Bridget is a New Zealander who has lived and worked as a diplomat in Singapore and India. After experiencing all facets of the relocation experience, she founded Mobile to work with private individuals moving to NZ and leading local and international businesses bringing in offshore talent.