Scouting visits for investor migrant clients is something of a specialty for us at Mobile Relocation. We ensure aspiring Kiwis see the country not just as a tourist, but also understand what it’s like to live here. Rest assured it’s not all work though! Enjoying our fresh and flavorful food (kai) is all part of the experience. Here’s just a Relocating to New Zealand is an exciting adventure, but for many Americans, renting a home comes with unexpected differences.
1. The Rental Search Process is More Hands-On
Finding a rental in New Zealand requires a different approach compared to the US. Instead of working with a single real estate agent who can show multiple properties, renters typically deal with multiple letting agents, each managing only their specific listings. Additionally, rental viewings are typically scheduled at set times rather than being arranged individually. Prospective tenants must attend open homes at designated times and travel between listings on their own. This can make the process feel fragmented and time consuming.
2. Heating (or Lack Thereof)
American homes often come equipped with central heating, but that’s not the norm in New Zealand. Many houses—especially older ones—lack built-in heating systems, and insulation standards have only recently improved due to new regulations. Double glazing and proper insulation are still not universal, making winters feel colder than expected.
One of the most common heating solutions in New Zealand is the heat pump. Unlike central heating, heat pumps are wall-mounted units that provide both heating in winter and cooling in summer. They work by extracting heat from the outside air (even in cold temperatures) and transferring it indoors. Heat pumps are energy-efficient, but they primarily heat specific rooms rather than the entire house. It’s common for only the main living area to have one, leaving bedrooms colder in winter. If warmth is a priority, look for homes with multiple heat pumps or consider investing in portable heaters for extra comfort.
3. High-touch Property Management is less common
In the US, large apartment complexes often have uniform rental policies, standardised lease agreements, and centralised management teams overseeing multiple units. In contrast, many rental properties in New Zealand are independently owned, meaning each home has a different landlord or property manager. This results in a more hands-on approach to property management, with landlords or small property management firms often having direct communication with tenants. The quality of service, response times for maintenance, and level of professionalism can vary significantly.
4. Water Filtration is Less Common
Unlike in the US, where filtered water from the tap is common, many New Zealand homes rely on unfiltered municipal water or tank systems. While the water quality is generally high, some expats notice a difference in taste. In rural areas, many homes depend on rainwater collection.
If cleaned water is a priority for you, check whether the property has a filtration system, a countertop filter or a fridge with plumbed-in water filtration and chilling .
5. Hardwood Floors and Outdoor Laundry Drying
Many of our American clients request homes with hardwood floors throughout. This can be hard to find in New Zealand as Kiwis often like to have at least the bedrooms carpeted.
Another surprise for Americans can be the Kiwi preference to hang their laundry outside to dry, or on an indoor drying rack, as electricity costs are higher and air-drying is seen as a more sustainable option. Most homes will have a dryer, and many also have an outdoor ‘washing line’ as well.
Kia ora and welcome to New Zealand!
Mobile Relocation connects you with what you need to thrive in New Zealand. Contact us today to talk about how we can carry your relocation burden.
If you are a recruiter or HR Professional bringing international talent to NZ Mobile Relocation has a range of settlement support services to suit your candidates and your business - from baseline support to meet Immigration New Zealand’s AEWV Accreditation requirements (Kiwi Launch Pad) through to personalised programmes to support your most valued international employees.
Bridget is a New Zealander who has lived and worked as a diplomat in Singapore and India. After experiencing all facets of the relocation experience, she founded Mobile to work with private individuals moving to NZ and leading local and international businesses bringing in offshore talent.
Source: www.mobile-relocation.com