Tips for preparing for Kiwi life

November 12, 2024 Bridget Romanes

As Kiwis prepare for the end of the year and begin winding down for the holiday season, families gearing up to relocate to New Zealand are getting ready for one of the most exciting—and likely one of the busiest—times of their lives.

If you’re set to make Aotearoa your new home in 2025, here are some helpful, friendly tips to get a head start on understanding Kiwi life and culture before you even arrive.

1. Dive into New Zealand’s Unique Holidays

New Zealand has some special holidays that you’ll want to know about:

Waitangi Day (6 February): Celebrating the Treaty of Waitangi, this day acknowledges a crucial part of New Zealand’s history and its ongoing journey. It’s a time for reflection, and understanding its significance can help you gain insight into the heart of Kiwi culture.
ANZAC Day (25 April): A day of remembrance for those who served in wars. It’s often marked by dawn services and the tradition of ANZAC biscuits—simple but meaningful moments that you might soon be taking part in.
Kiwi Christmas (25 December): A summer Christmas! In New Zealand, Christmas often involves barbecues, beach trips, and outdoor gatherings. Instead of a cozy winter holiday, picture yourself celebrating in the sun with a cold drink and some beach games.

2. Get Ready for Seasonal Switches

Since New Zealand is in the Southern Hemisphere, the seasons are opposite to those in the Northern Hemisphere. So while you’re bundling up for winter, Kiwis are kicking off their summer fun. Think of it this way: as you’re ringing in the New Year in January, they’re enjoying beach days! Embracing this shift can be fun and adds a sense of adventure to your move.

3. Create Your Pepeha – A Unique Way to Introduce Yourself

In New Zealand, you might hear people introducing themselves with a pepeha. This is a traditional Māori way of sharing where you come from, connecting you to the land, ancestors, and family. It’s a meaningful way to introduce yourself and a fun exercise for the family to explore together. When you arrive, you might even be welcomed with a pōwhiri (a traditional Māori welcoming ceremony), where a pepeha would be a wonderful way to introduce yourselves.

4. Start Learning Te Reo Māori

Te reo Māori, the Māori language, is a beautiful part of New Zealand’s cultural fabric. Starting to learn some basic phrases or songs in te reo can be an enjoyable way for your family to get familiar with the language. There are many beginner-friendly resources out there, like simple children’s songs or phrase books, and even some fantastic bilingual books. Why not make learning the te reo part of your daily routine and have fun with it?

5. Hang Up a Map of New Zealand

Get familiar with the layout of your new country by putting up a map of New Zealand. This can help you learn where cities, towns, and natural landmarks are located. Practicing the Māori place names is a great start—New Zealand has many beautiful names with deep meanings, and being able to say them correctly is a small way to show respect and appreciation for your new home.

6. Get to Know New Zealand’s Unique Wildlife and Nature

New Zealand is home to some incredible native flora and fauna, like the pīwakawaka (fantail) bird and the mighty kauri tree. You could start a nature log or make some simple cards with both the Māori and English names of local plants and animals. Once you arrive, your family can look out for these unique species and mark off sightings—almost like a personal scavenger hunt! It’s a wonderful way to explore your surroundings.

7. Choose a Kiwi Sports Team to Follow

Sports are a big deal in New Zealand, and getting behind a Kiwi team can help you feel part of the action. Rugby is huge here—cheering for the All Blacks or the Black Ferns is almost a national pastime! Cricket fans can follow the Black Caps, and if you’re a fan of sailing, the America’s Cup might pique your interest. You can find plenty of highlights online to get familiar with Kiwi teams and start cheering for them before you even arrive.

8. Pick Up a Book About New Zealand or By a Kiwi Author

Nothing gives you a feel for a country quite like its stories. Try picking up a book about New Zealand’s history, Māori customs (known as tikanga Māori), or something written by a New Zealand author. Whether it’s a novel, history book, or children’s story, these books will give you a taste of the culture, values, and quirks that make New Zealanders who they are.

Getting acquainted with Kiwi culture, seasons, and language will help ease the transition and make you feel more at home when you finally arrive. New Zealand has a rich cultural heritage, unique nature, and warm communities ready to welcome you.

Safe travels, and we can’t wait to welcome you to Aotearoa!

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Mobile Relocation connects you with what you need to thrive in New Zealand. Contact us today to talk about how we can carry your relocation burden.

CONTACT BRIDGET

If you are a recruiter or HR Professional bringing international talent to NZ Mobile Relocation has a range of settlement support services to suit your candidates and your business - from baseline support to meet Immigration New Zealand’s AEWV Accreditation requirements (Kiwi Launch Pad) through to personalised programmes to support your most valued international employees.

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Bridget is a New Zealander who has lived and worked as a diplomat in Singapore and India. After experiencing all facets of the relocation experience, she founded Mobile to work with private individuals moving to NZ and leading local and international businesses bringing in offshore talent.

5 Tips for Transferring Funds to New Zealand

October 29, 2024 Bridget Romanes

As an expat or migrant transferring money into New Zealand from overseas, how and when you send currency can significantly impact the amount that lands in your bank account at this end.

Informed decision-making is crucial for smooth and cost-effective international currency transfers.

We’ve asked Geraldine Collett from Halo Financial to provide her expert advice and insights for people relocating themselves and their money to New Zealand.

Here are her 5 top tops:

1. Plan ahead
As soon as you know you're moving to New Zealand, start monitoring exchange rates. It’s never too early to begin, and we recommend that you start making a plan well in advance. This way, you have a better chance of achieving a great exchange rate. Don’t leave it to the last minute as you will have to accept the exchange rate available at the time, which may not be in your favour.

2. Consider how currency volatility could affect your cross border money transfer
Currency markets fluctuate every second and are affected by political and economic changes. A single announcement can cause significant swings in exchange rates, meaning the rate you're considering one minute could shift considerably the next.

3. Make sure you are watching currency markets, especially the rates that affect you
Start tracking your currency pair (the currencies you’re exchanging from and to) well in advance of needing to transfer. It's important to remember that exchange rates fluctuate constantly.

If you don’t have time to monitor the markets yourself, consider using a personal currency specialist. They can provide you with information and guidance, keep you updated on rate movements and discuss the performance of your currency pair.

4. Consider utilising a Currency Specialist - this can impact your exchange rate too!
While the exchange rate is certainly important, having access to genuine guidance, experience, and expertise can also significantly impact the rate you receive. This is where working with a Currency Specialist offers additional benefits over a local bank or banking app. A Currency Specialist provides tailored information specific to your currencies and helps you create a plan to secure the best possible rate within your desired timeframe.

There are several specialist resources, options, and solutions available to help you achieve the best possible exchange rates. Consider discussing options such as locking in rates, Market Orders, Stop Loss, and Limit Orders. A comprehensive currency strategy that incorporates one or more of these tools can help you secure the best rates and protect you against currency fluctuations that could cost you a significant amount of money.

5. Watch out for banking fees
Be sure to check if your receiving bank charges fees on inbound international transfers—these are often fixed fees. Keep in mind that banks typically charge a fee for transferring money, so it's essential to factor these costs into your financial planning.

If you would like to learn more, visit Halo Financial or contact Geraldine directly at geraldine.collett@halofinancial.com

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Mobile Relocation connects you with what you need to thrive in New Zealand. Contact us today to talk about how we can carry your relocation burden.

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Kids and relocation: What to expect

October 14, 2024 Bridget Romanes

In a recent blog, I shared strategies for international candidates to support their partner or spouse during a move. We all know that relocating can feel like a roller coaster, demanding open communication, patience, and understanding.

When children are involved, the challenges can multiply. As parents, the decision to move was yours to make. If it’s the right choice for your family, you don’t need to convince your kids to agree. Instead, focus on helping each child adjust and find ways to thrive in their new home.

Here are some ideas to help you navigate the journey together.

Involve the Kids Early On

Engage your children in the moving process from the very beginning. Start by discussing the destination and exploring the new culture together. Talk about what worries them, what excites them and work out what would make the move good for them.

Let them be involved in some of the decision making. What room will they have? What sports will they play? What will be the first meal in your new home?

Involving your children early and often, can ease their transition, reduce anxiety, and build their excitement about the new adventure.

Understand their perspectives

Regardless of how good your reasons are for moving; children will have their own views on it! Some might eagerly anticipate the adventure, while others may focus on what they’re leaving behind—friends, familiar surroundings, and routines.

Both perspectives are valid.. Enthusiasts, who like the idea of the move, often help the family stay positive by embracing new opportunities. Realists, who don’t like the idea of moving, needing time to think it through, help the family plan for potential challenges, Acknowledging and validating these reactions will provide each child with the support they need—whether it’s exploring their excitement or getting reassurance to help them process the journey ahead.

It’s important to acknowledge and validate both types of reactions, providing each child with the support they need—whether it’s exploring their excitement or getting reassurance to help them process the journey ahead.

Create a sense of home

When moving to a new country, it helps to bring along some familiar items from home—like your child’s favourite toys, books, or even special decorations. These little touches can make the new environment feel a bit more like home.

If you’re heading to a place where the food might be different or some of your usual favourites aren’t easily available, packing a few essential food items can be incredibly reassuring. Maybe pack some favourite snacks or pantry staples to help bridge the gap between the old and the new - bearing in mind New Zealand’s strict phytosanitary requirements about what foods can be brought into the country.

Encourage Connections

Helping your kids make new friends is a great way to ease their transition to a new place. One of the best ways to do this is by signing them up for local activities. Whether it’s sports, art classes, a playgroup or community events, getting them involved in something they enjoy can help them connect with other kids and start forming friendships.

Being around other kids can make yours feel less alone and more at ease with their new surroundings. Plus, it’s a fantastic way for them to learn about their new community and pick up new hobbies. They might feel a bit shy or unsure at first but that's totally normal. —building new friendships takes time.

Lead by example

Staying positive and supportive can make a huge difference for your kids during a big move. Children are great at picking up on their parents’ emotions, so if you stay upbeat and calm, it’ll help them feel more secure and confident.

Celebrate the little victories—like making a new friend, adjusting to a new school routine, or even trying new food for the first time. These small wins can boost their confidence and make the transition feel a bit easier. Plus, celebrating these moments can add a touch of fun to the process!

Remember, patience is key. There will be ups and downs, but also new friendships, exciting experiences, and lifelong memories. By being open, understanding, and keeping a positive outlook, you’re helping create a supportive environment where your children can feel more at ease and excited about their new adventure.

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Creating your community

September 30, 2024 Bridget Romanes

Last month, from September 23 to 29, New Zealand observed Mental Health Awareness Week with the theme 'Community—Is What We Create Together.’

This theme is particularly relevant for those new to Aotearoa, as adjusting to a new country can be both exciting and challenging, especially when it comes to maintaining mental health and wellbeing.

In this blog we explain the importance of prioritising your mental health and offer ideas for finding a sense of belonging in New Zealand.

Why bring awareness to Mental Health?

Mental health is something we all have, regardless of where we come from or where we are now. In Te Ao Māori, mental health is seen as a "taonga," a treasure to be cared for and protected. It’s about nurturing our emotional, psychological, and social wellbeing so that we can lead fulfilling lives.

If you are trying to settle in a new city, adapt to Kiwi culture, and find your way in the local community, looking after your mental health is crucial to your overall happiness and success in your new home.

What is wellbeing?

The World Health Organization (WHO) defines wellbeing as "a state in which every individual realises their own potential, can cope with the normal stresses of life, can work productively and fruitfully, and is able to make a contribution to their community."

For newcomers, this definition is especially relevant. Settling into life in New Zealand can be challenging, and it’s important to recognise that wellbeing is a dynamic process, not a fixed state. Your daily experiences—both positive and difficult—play a significant role in shaping your overall wellbeing.

It’s okay to struggle as you adjust to your new home. The important thing is to take proactive steps to look after your mental health and reach out for support when needed.

Many New Zealand employers have systems in place to support employees, and a variety of resources are available, from counselling services to community support groups. These are known as EAP (Employee Support Services), so ask your HR team or manager if you’d like to know more

The Role of Community

One of the most significant aspects of wellbeing is our connection to others. If new to a country, creating a sense of community can be one of the most powerful ways to support your mental health. Community in New Zealand looks different for everyone, and that's the beauty of it. Whether it's connecting with fellow expats, building relationships with Kiwi neighbours, or getting involved in local activities, community is about coming together to create something meaningful.

While building community is important, it's also essential to acknowledge the challenges that can come with it. Language barriers, cultural differences, and feelings of isolation are common experiences for many newcomers. However, it's important to remember that with time, and the right support ("tautoko"), these challenges can generally be overcome and you can create a solid foundation for your new life in Aotearoa.

Build Your Community

We encourage you to define, build, and celebrate your community in New Zealand. Start by exploring local events, joining community groups, or simply introducing yourself to a neighbour. Platforms like Facebook or Neighbourly can help you stay informed about what’s happening in your area.

As you continue your journey in New Zealand, remember that mental health is a precious treasure to be looked after. By focusing on your wellbeing, building connections, and seeking support when needed, you can create a fulfilling and meaningful life in your new home.

“Nāu te rourou, nāku te rourou, ka ora ai te iwi”—with your contribution and mine, together we thrive.

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Mobile Relocation connects you with what you need to thrive in New Zealand. Contact us today to talk about how we can carry your relocation burden.

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Embracing Te Ao Māori

September 17, 2024 Bridget Romanes

This week, New Zealand celebrates Te Wiki o te Reo Māori—Māori Language Week. The 2024 theme, ‘Ake ake ake – A Forever Language’, speaks to the strength, adaptability, and lasting presence of te reo Māori and reflects New Zealanders' commitment to preserving it for generations to come.

For newcomers to New Zealand, understanding te reo—and te ao Māori (the Māori worldview)—isn’t just a good idea; it’s essential to understanding and therefore embracing the identity of our country.

What is Te Ao Māori?
At its core, te ao Māori is the Māori way of seeing, understanding and engaging with the world. It encompasses a unique set of values, beliefs, and practices that guide Māori perspectives on life, relationships, and the environment.

From the language to the customs and the deep connection to our natural environment (including the land), te ao Māori offers a distinct and enriching perspective on life in Aotearoa New Zealand.

The Role of Language
Te reo Māori; is at the heart of the culture, carrying not just words but stories, values, and history. It’s more than just a means of communication; it’s a taonga (treasure) that embodies the identity and values of Māori.

In the past, te reo Māori was discouraged and even prevented from being spoken in New Zealand. In more recent times however, promotion of the language has grown such that it is experiencing somewhat of a resurgence. Today, you’ll frequently hear and see the language in daily life.

Learning even a little bit of the language when you are in New Zealand can go a long way toward showing respect and understanding for the Māori culture. Basic phrases like kia ora (hello), whānau (family), and mā te wā (see you later) are commonly used in conversation. You’ll notice te reo in mainstream media, on social media, in schools and workplaces, so giving it a go will help you feel more connected to Kiwi life.

There are many resources available to help you learn-from mobile apps to community classes and online courses.

You can find more information here. We encourage you to give it a go!

Tikanga
Māori culture is a rich tapestry of tikanga (protocols, traditions and customs) that are woven into everyday life of Māori, guiding how people interact and behave. The word tikanga translates to "doing things the right way". It’s about understanding and following cultural norms to be respectful and act appropriately. These guidelines help ensure that people interact in a way that honours and respects traditions.

Some examples of tikanga include:

Respect for the head: Avoid touching another person’s head without permission, as it is considered tapu (sacred).
Table etiquette: Like in many cultures, you should not sit on a table, especially those with food on them, as it is seen as disrespectful. Items like hats and bags should also be kept off tables.
Shoes: Take your shoes off before entering a Māori meeting house or someone's home.
Haka: If a haka is performed in front of you, remain still and expressionless as a sign of respect.

The heart of Māori communities
A marae is a traditional Māori meeting place that serves as the heart of Māori community life. It's much more than just a building—it's a space where people gather for important cultural events, celebrations, and ceremonies like weddings, funerals, and pōwhiri (welcoming visitors).

Each marae is connected to a specific Māori iwi (tribe), hapū (sub-tribe) and whanau (family group), and it holds deep historical and spiritual significance. The main building on a marae, called the wharenui (meeting house), represents the ancestors of the people who belong to that marae.

For Māori, the marae is a place to come together, share stories, uphold customs, and strengthen community ties.

If you ever have the opportunity to be welcomed onto a marae, we strongly encourage you to embrace this unique and meaningful experience.

Genealogy and Identity
Whakapapa is the Māori concept of genealogy or family history, but it goes much deeper than just a family tree. It’s about understanding your connections to your ancestors, the land, and the wider world - for knowing who you are and where you come from.

It links individuals to their ancestors through bloodlines, as well as through the stories, values, and traditions passed down through generations. Knowing your whakapapa is a source of pride and identity, helping to maintain the connection between the past, present, and future.

The Spiritual Connection to Land
In te ao Māori, the whenua (land) holds deep spiritual significance. The land is not just a resource to be used; it’s a living entity and an ancestor, with which Māori share a reciprocal relationship. Māori view themselves as kaitiaki (guardians) of the land, responsible for its care and preservation for future generations.

As you explore New Zealand’s beautiful landscapes, you’ll begin to appreciate this deep connection to the land. It’s more than just stunning scenery; it’s a part of the country’s identity and soul.

Understanding and engaging with te ao Māori is key to fully experiencing life in Aotearoa New Zealand. It’s not just about learning the language or following customs; it’s about recognising the values and beliefs that shape the Māori worldview.

Immerse yourself, learn, and experience the depth of this unique culture—you’ll find your time here more fulfilling and meaningful.

Ngā mihi nui ki a koutou katoa (Warm greetings to you all) as you embark on your journey of cultural discovery in New Zealand

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Creating the ideal relocation experience for your partner

September 2, 2024 Bridget Romanes

Embarking on an international job opportunity is thrilling, but what about the rest of your family? Relocation isn't just a solo adventure—it's a journey for both partners. Engaging your partner with the possibility, and reality, of relocating is crucial to a successful move.

Over the past eight years, I've had fascinating conversations with potential relocatees about what it would take for their partners to join them, and the differences in how different family members approach the prospect.

Personally, I’ve navigated most aspects of the partner experience. Early in my career, I swept my husband along on the adventure of my first offshore posting—with minimal empathy for his challenges in finding work and building personal networks.

Later, we found the sweet spot of dual international career moves, putting us on equal footing for relocation decisions.

In another phase, I was a freelancer with small children, viewing the prospect of uprooting from a completely different angle. I vetoed one move and agreed to another.

These experiences got me thinking about how candidates can approach relocation in a way that brings both partners on board throughout the process. Here are my thoughts:

Deciding to stay or go....

Ask don’t tell

It’s common for the candidate to be more enthusiastic about the offshore opportunity than their spouse. Instead of launching into a sales pitch, ask your partner what worries them about the idea, what excites them and what they’d like to gain from the experience. No one likes being pushed into a life-changing decision.

Put yourself in their shoes

Concerns about how children (or fur babies) will handle the move may be at the forefront of your partner's mind. Maybe their career is peaking, or they’re beginning to regain control over their life as the kids grow up. While no issue is insurmountable, they all need to be acknowledged and addressed openly.

Know your personalities

Couples may not actually disagree about an international move—it might just seem that way because they approach it differently. For example, a planner needs a fully detailed picture of their new life and prefers to build this up over time, while a visionary sees the path ahead quickly and wants to act, filling in the details later. Some of our clients find it helpful for one or both partners to take a personality test, providing insights into how individuals feel most comfortable conceptualising and undertaking an international move.

Executing the move....

Take lessons from work

A comprehensive onboarding program and a positive employee experience are crucial to effective performance in a new role. Approach your new home life the same way—even if it’s up to you to make it happen. Address the practicalities like housing and schooling, but don’t forget the emotional support needed to navigate the inevitable ups and downs of building a new life in an unfamiliar place.

Make critical lifestyle decisions together

Well-meaning colleagues might urge quick decisions on suburbs or schools based on their preferences, which may not actually match yours. As a couple or family, you know what suits you best. It’s great if your spouse can shortlist options, but take time out of work to visit and discuss the pros and cons together, so you both feel ownership over the outcome.

Support your partner's new life

The working spouse often has a ready-made network and sense of purpose through their career, while the partner may need to create all of that from scratch. So instead of downloading about your busy, goal-driven workday, share in the progress your partner is making. Be available to host a neighbourhood dinner party or make an effort to join your partner’s new workmates for lunch. In fact, the connections you make outside of work will likely be what keeps you in a place long-term—jobs and colleagues come and go.

Sadly, 37% of international assignment failure is due to family issues, spouse dissatisfaction or inability to settle into their new country. Taking a sensitive and proactive approach to building your relocation experience together with your spouse, is key to maximising your chances of success.

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Mobile Relocation connects you with what you need to thrive in New Zealand. Contact us today to talk about how we can carry your relocation burden.

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The Challenges of Kiwi English for Expats

August 20, 2024 Bridget Romanes

Adapting to Kiwi English can be tough for expats. Our version of English is distinct due to its accent, rapid speech, and unique colloquialisms. For non-native speakers, these differences can be surprising and sometimes difficult to navigate. The challenge goes beyond learning new words; it involves understanding a new way of speaking.

In this blog, we explore practical advice to help expats improve their English skills, drawing invaluable insights and tips from Christina Hodder at Talk Time Tutoring, whose expertise have guided many on their journey to mastering Kiwi English.

Accents and Pronunciation

The Kiwi accent and pronunciation in New Zealand English can differ markedly from other English varieties. For example, the "i" sound in words like "fish" often sounds more like "fush," and vowels tend to be pronounced flatter.

In addition, many expats, especially those from Asian countries, have learned English in environments heavily influenced by American media and education so this familiarity with American English and accent can make the transition to the Kiwi English difficult.

Kiwi Slang and Colloquialisms

Another hurdle is the local slang integral to Kiwi English. Words like "jandals" (flip-flops), "bach" (holiday home), or "togs" (swimwear) are common in New Zealand but might be completely foreign even to someone from another English-speaking country. These unique expressions can leave expats feeling out of the loop, especially in social situations where understanding the local lingo is key to engaging in conversations.

The Fast Pace of Kiwi Speech

Kiwi English is also known for its rapid pace, which can be challenging for second-language learners who may need more time to process what they hear. The combination of fast speech, unique slang, and a distinctive accent can make even simple conversations overwhelming. Many expats find themselves nodding along without fully understanding what’s being said, leading to frustration and isolation.

Strategies for Improving English

1. Immersing in the Language
Surround yourself with English as much as possible. Watching local news programs can help expand your vocabulary and get you accustomed to the Kiwi accent. Listen to local radio stations while driving, read local newspapers, newsletters and neighbourhood magazines that arrive in the mail. If you have a hobby or interest like cooking, interior design, or fishing, consider buying a magazine or making use of your local library. Immersing with English through something you’re passionate about will keep you motivated to learn.

2. Regular Practice
Engage in conversations with native speakers whenever you can. Join local clubs or groups that interest you, and take opportunities to speak English in everyday settings, such as asking for directions or ordering food at a new restaurant. Another reason why it is valuable to be familiar with current events from watching the news or reading the newspaper is that it can serve as a great conversation starter. Remember, don’t be afraid to make mistakes—speaking regularly will only boost your confidence and fluency.

3. Setting Daily Language Goals
Focus on practical language skills that you can incorporate into your daily routine. For example, aim to learn a new word or phrase each day and jot it down in a small notebook. If you hear or see something new while you're out, make a note of it on your phone, then write it down in your notebook when you get home. Physically writing with pen and paper has been proven to help reinforce memory.
You can also purchase magazines or books from an Op-Shop (as Kiwis call it) or second-hand shop to highlight words or phrases. Then you can make notes on their meanings in your language. These small, consistent efforts can significantly boost your language skills over time.

Choosing Between Individual and Group Lessons

For expats who want to improve their English quickly, individual lessons offer tailored instruction focused on specific needs, whether it is grammar, pronunciation, or writing. This personalised approach is especially beneficial if you are learning English for professional or academic purposes.

Group lessons offer a more cost-effective and social way to learn English. Engaging with others in a group setting allows you to hear different accents and practise conversational English in a less formal environment. This can be particularly beneficial for building confidence and making new friends, easing the integration process. However, the pace of group lessons may be slower, and the instruction less personalised, as the teacher must address the needs of the entire group.

Preparing for Kiwi English Before Arriving

If you’re planning to move to New Zealand, start by watching movies or TV shows featuring Kiwi actors, such as Hunt for the Wilderpeople or Whale Rider. These can help you get used to the accent and familiarise yourself with local slang.

Another helpful approach is to subscribe to New Zealand news outlets like Stuff or The New Zealand Herald to become accustomed with local phrases and reading in Kiwi English. For more advanced learners, diving into New Zealand literature will help you familiarise yourself with the narrative style, vocabulary, and expressions unique to Kiwi English. This also provides cultural insights that are valuable in conversations.

Engaging with New Zealand-based forums, social media groups, or online communities allows you to interact with Kiwis and exposes you to everyday language. This gives you a sense of how Kiwi English is used in casual conversations.

Additionally, learning about New Zealand culture and everyday life on YouTube can provide valuable context for the language and help you adjust more smoothly. Listening to New Zealand podcasts is also an effective way to become familiar with the accent and common Kiwi phrases.

Finally, using language exchange apps like HelloTalk or Tandem to connect with New Zealanders for one-on-one practice provides a great opportunity to get used to the Kiwi accent and conversational style.

Supporting Children’s Language Learning

Expat parents often worry about their children's ability to learn English, especially if they have had limited exposure to the language. However, children typically adapt quickly when immersed in an English-speaking environment. Being in school, participating in sports, and interacting with peers all contribute to rapid language acquisition.

At home, you can support your child’s learning by engaging in English-language activities, such as watching movies or playing games together. Encouraging your child to keep a vocabulary notebook can also reinforce their learning. For teenagers, reading physical books is particularly beneficial as they can underline and highlight unfamiliar words and phrases. Watching YouTube music videos with subtitles to learn the lyrics is another enjoyable way for them to learn

Final Thoughts

Learning Kiwi English can be challenging, but with patience and persistence, it is achievable. Engaging with the local community and practising regularly are key to improving your language skills. Don’t be afraid to seek support, whether through classes, tutoring, or online resources. Making mistakes is a natural part of learning and will help you grow in confidence over time.

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Understanding banking in New Zealand

August 14, 2024 Bridget Romanes

Relocating to a new country involves a multitude of important decisions and logistical tasks. One of the most critical aspects to consider, and one of the first topics of discussion with our clients, is setting up your banking. Understanding New Zealand's banking system can help ensure a smooth transition and make managing your finances easier.

One of the first pieces of advice we offer to clients who are relocating here is to apply for a New Zealand bank account as soon as possible. Thankfully, for most, it is relatively easy to open a bank account from offshore. (1)

In our initial calls with clients, we talk through this process, outline the documents required, and explain how to activate the account on arrival in New Zealand.

By applying for an account before arriving in New Zealand, you will save yourself significant time. You will also be able to transfer funds to New Zealand ahead of your arrival and provide the account number to your new employer in advance. However, keep in mind that you won't be able to access your money until the account has been activated when you are in NZ.

To help you navigate banking in New Zealand, we asked Chantal Groothengel, Business Development & Operations Manager from BNZ’s migrant banking, to answer some of our clients' frequently asked questions.

What are the biggest challenges new arrivals to NZ face when establishing themselves financially?

One of the challenges new arrivals to New Zealand face when establishing themselves financially is ensuring they have the correct documentation to open a bank account and avoid any delays in getting set up.

New Zealand banks are required to have strict "Know Your Customer" (KYC) processes in place, so it's important to make sure you have the necessary documentation. Using a pre-arrival banking channel may mean you can identify yourself using proof of your last address in your home country, rather than a New Zealand address.

What risks are associated with banking in New Zealand?

The New Zealand banking industry is well-regulated, with several regulators involved in the financial sector. This includes the Reserve Bank of New Zealand, the Financial Markets Authority, and the Ministry of Business, Innovation and Employment (MBIE). It is worth noting that a deposit guarantee scheme has not been implemented yet but is planned to come into effect from mid-2025.

However, banks are well-capitalised, and well placed to handle potential external shocks and a downturn in the economy.

What can migrants and new arrivals to New Zealand do to protect themselves from scammers?

New Zealand may be far away from pretty much everything, but unfortunately scams have reached our shores too. New arrivals who may not be used to the ways Kiwis do things can be extra vulnerable to scams.

You can protect yourself from scammers by being vigilant and cautious when dealing with unsolicited offers or requests for personal information. It’s better to be safe than sorry. If you're unsure about the legitimacy of a request, contact your bank through its standard contact channels or get in touch with the relevant authority for advice. And if you’re making a larger payment (for example a new car), contact the organisation you are paying via known contact details to confirm the account number.

A few things to look out for:

Unexpected contact
Sense of urgency
Generic greetings and sign offs
Random offers
Suspicious attachments and links
Requests for personal information (especially login details or financial information)

What is the one piece of financial advice you'd give to a newly arrived expat or migrant?

My advice would be to get the right advice. You can’t be an expert in everything, especially in a new country. A relocation specialist is an invaluable resource who can help connect you to the right people and get you settled in. They’ll advise you on things like commuting time and access to schools and will be able to scout out temporary or long-term accommodation for you.

Talk to your bank on how to set up your banking to work for you. They’ll be able to help you reach your goals and protect your finances by recommending products and services that suit your situation. Especially if you still have tax obligations and/or assets overseas, consider getting some expert international tax advice. And you may want to consider setting up a New Zealand will to not complicate matters unnecessarily should something happen to you.

Take time to settle in, explore your new surroundings, and enjoy everything New Zealand has to offer, but don’t lose sight of your longer-term goals. Time flies when you’re having fun!

(1) Please be aware that due to international sanctions, New Zealand banks are unable to allow bank accounts to be opened offshore for persons residing in certain countries/regions. In this instance an account can be opened only after arrival in New Zealand.

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Mobile Relocation connects you with what you need to thrive in New Zealand. Contact us today to talk about how we can carry your relocation burden.

Contact Bridget

Learn more

Cultural Shifts with Global Mobility

August 9, 2024 Bridget Romanes

Last week Mobile’s Principal and Founder was fortunate enough to sit down with her friend and colleague Trisha Carter from Trans Cultural Careers.

As a registered Psychologist with a Masters degree majoring in organisational psychology, Trisha's work focusses on cross-cultural psychology. Having worked in HR and in the global mobility industry and lived and worked in New Zealand, China and now Australia she understands the challenges organisations face as they move their employees globally.

Our discussion includes:

Personal stories of adapting to new cultures, the importance of accepting and understanding local ways, and strategies to help expats thrive.
The evolution of the global mobility industry, particularly in light of the COVID-19 pandemic, and the shift towards prioritising the emotional as well as practical needs of relocating employees.
The critical role of empathy and professionalism in resettlement work and how these values help new arrivals to settle effectively.

Listen and Learn

Mobile Relocation connects you with what you need to thrive in New Zealand. Contact us today to talk about how we can carry your relocation burden.

Learn more

To ship or not to ship?

July 8, 2024 Bridget Romanes

Relocating to New Zealand involves significant planning, especially when deciding which items are worth transporting across the globe.
Factors such as costs, shipping times, and recent disruptions in global logistics all play a crucial role in this decision-making process, as do the country's strict biosecurity regulations. To help navigate these complexities, we have asked Matthew Woodley, NZ Van Lines Import Sales Manager, to answer some frequently asked questions about shipping to New Zealand.

How has the current situation in the Red Sea impacted global shipping and has NZ been affected?

The current situation in the Red Sea, primarily due to geopolitical tensions and attacks on commercial shipping, has significantly disrupted global shipping routes.

As a critical juncture connecting the Indian Ocean with the Mediterranean, the Red Sea sees a substantial portion of global seaborne trade. With many companies rerouting to avoid risks, shipping times have increased due to the longer journey around the Cape of Good Hope.

This has led to increased shipping costs and delays, directly affecting New Zealand, especially for removals from the UK, Europe and the Middle East. The longer transit times are also creating a shortage of empty containers as they are not being re-positioned in a timely fashion for re-use.

How far in advance should one prepare to ship their goods?

With the increased unpredictability in shipping times due to the Red Sea disruptions, it is advisable to begin preparing to ship goods at least three to six months in advance.

This extended preparation time helps mitigate the risks of delays and ensures that shipments arrive in New Zealand when needed.

Regardless of how far in advance the shipper prepares their shipment though, vessels can (and do) get cancelled at the last minute…there is always an element of risk no matter how good the planning.

Based on your experience, what are the biggest mistakes made when shipping goods to NZ?

One of the most frequent mistakes made when shipping goods to New Zealand is underestimating the strictness of the country’s biosecurity laws.
Many shipments face delays or extra costs because prohibited items were included. We highly recommend that clients refer to MPI (NZ Quarantine) guidelines.

Incorrectly filling out required customs and biosecurity documentation are also common pitfalls.

What can one do to reduce the cost of shipping? Are there any hidden costs to expect or try to avoid?

To reduce shipping costs, consider sharing container space through groupage shipments if you do not have enough items to fill an entire container.
This method can significantly lower costs.
However, be wary of hidden costs such as terminal handling charges, customs clearance fees, and possible quarantine inspections.

Obtaining comprehensive quotes that include all potential fees and asking about any additional charges that might apply can help manage expenses and avoid surprises.
When comparing quotes ensure the services being provided are ‘like for like’. Major differences in the quoted prices should act as an alarm bell so check carefully.

Given our country’s strict Biosecurity measures are there any specific items that you would recommend not shipping?

New Zealand’s biosecurity measures are stringent.

It is recommended to avoid shipping items that are likely to cause issues at the border, such as untreated wooden items, outdoor equipment that hasn't been cleaned of soil, and any food products, particularly those that are fresh or perishable.
Also, avoid packing items made from bamboo, cane, coconut or straw without proper treatment and documentation

What is the one piece of advice you'd give if considering shipping belongings to NZ?

The single most important piece of advice for anyone considering shipping belongings to New Zealand is to thoroughly understand and comply with all documentation and biosecurity requirements.

This includes filling out the necessary declarations, ensuring all items are properly cleaned and treated if necessary, and maintaining a detailed and accurate inventory of all items being shipped.
Compliance with these guidelines will help ensure that your goods move through customs smoothly and without unexpected delays or costs.

P.S. To ensure your shipment qualifies for duty-free and GST-free entry into New Zealand, it's important to verify that your immigration status meets the necessary criteria for concessionary entry. This will help you avoid any potential import duties and GST charges on your possessions.

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Mobile Relocation connects you with what you need to thrive in New Zealand. Contact us today to talk about how we can carry your relocation burden.

Contact Bridget

Learn more

Are you the 2024 Global Mobility Champion?

July 2, 2024 Bridget Romanes

When I founded Mobile Relocation over 8 years ago, it was driven by my personal commitment to set expats, migrants and their employers up for success when relocating to Aotearoa New Zealand.

Receiving the 2023 Global Mobility Champion Award at The Employee Mobility Institute Gala Awards last November was a moment of immense pride for both me and our dedicated team of 20 professionals across the country.

I owe this recognition not only to our team but also to the forward-thinking employers who entrust us with their resettlement programs, ensuring a seamless relocation experience for talented individuals recruited from abroad. It also honours the brave migrants and expats who choose New Zealand as their new home, relying on our expertise to realise their dreams of a fresh start here.

In this recent interview with Deborah de Cerff, I reflect on the journey that led to my selection as the 2023 Champion and share insights and advice for the many talented global mobility professionals who I’d love to see step up and apply to be this year’s TEMI Global Mobility Champion.

Entries are open now at Global Mobility Awards | TEMI Awards

Interview with Bridget Romanes - 2023 TEMi Awards Global Mobility Champion of the Year

If you are a recruiter or HR Professional bringing international talent to NZ Mobile Relocation has a range of settlement support services to suit your candidates and your business - from baseline support to meet Immigration New Zealand’s AEWV Accreditation requirements (Kiwi LaunchPad) through to personalised programmes to support your most valued international employees.

Learn more

To book a demo of Kiwi LaunchPad, or to better understand how Mobile can help you to ensure you are offering the right resettlement services for your candidates and your business, contact our Principal Bridget Romanes.

CONTACT BRIDGET

Bridget is a New Zealander who has lived and worked as a diplomat in Singapore and India. After experiencing all facets of the relocation experience, she founded Mobile to work with private individuals moving to NZ and leading local and international businesses bringing in offshore talent.

Are you the 2024 Global Mobility Champion?

June 25, 2024 Bridget Romanes

When I founded Mobile Relocation over 8 years ago, it was driven by my personal commitment to set expats, migrants and their employers up for success when relocating to Aotearoa New Zealand.

Navigating New Zealand's Cost of Living

June 10, 2024 Bridget Romanes

International recruiters tell us that candidates looking at relocating to New Zealand are well aware that basic expenses will take a large chunk out of their salaries. Our high cost of living is what it is, but clever recruiters are adept at allaying candidate concerns by giving them insider tips on how Kiwis hack their everyday expenses.

In this blog, we provide international recruiters with a ‘cheat sheet’ of cost-saving tips to share with candidates

Reduce your grocery bill

Check the Unit Price. The major supermarkets display the unit price (usually cost per 100 g) as well as the item pricing - comparing this will enable you to see whether advertised specials are actually the cheapest. For example you’d expect a larger pack to be more economical, but by comparing the unit price you can see if this is actually the case.
Shop Seasonally. Produce is usually cheaper and more plentiful when it’s in season, so choosing your fruit and vegetables based on whether they’re in season or not could help save on your weekly groceries. Frozen fruit and vegetables can be a good cost-effective option too.
Take your lunch to work! It can be tempting to pop out with colleagues every day and grab a bite to eat but this can easily end up costing a small fortune by the end of the week. It may require being more organised but the savings will be with it - in fact If the average lunch costs around $10, making a sandwich or packing some leftovers can easily save you over $2,000 a year.
Explore Local Farmers' Markets. Many towns and cities host farmers markets during the weekend which are fantastic for buying fresh, locally grown fruit, vegetables and produce often at lower prices compared to supermarkets. You will find larger markets advertised online, however it is worth asking your colleagues and neighbours, as smaller markets may not be as well known.

Shop Second-Hand for furniture, clothing and appliances

In-store: Charity or second-hand stores are widely known as Opportunity Shops (or Op Shops) and most towns will have at least one where you will find good quality items at reasonable prices. You can find a store in your area here.

Online: Trade Me is the largest website in New Zealand for Kiwis to sell their goods, though often this is an auction system which requires you to bid against others, and Facebook Marketplace is also a popular platform for buying and selling items.
Free! Freecycle lists items people no longer need, and are prepared to give away. All you need to do is go pick them up!

Manage your energy usage

Given the high cost of utilities It is important to be mindful of just how much electricity you use. According to NZ’s Electricity Authority, 27% of household energy is used for heating water, while 20% goes towards electronic devices such as TVs, video consoles, computers, laptops etc.

A few simple energy-saving steps to possibly reduce your monthly bill include:

Take shorter showers, and check if your hot water cylinder is insulated
Use natural sunlight to heat your home during the day
Most Kiwi homes have a washing line and it is very common and cost-efficient to use free sunshine to dry your clothes
Make a habit of turning off lights, appliances, and electronics when not in use.
Use curtains or blinds effectively to help regulate the temperature inside your home and reduce heating loss
Use Powerswitch to check if you have the most economical power plan for your needs.

If you are a recruiter or HR Professional bringing international talent to NZ, Mobile Relocation has a range of settlement support services to suit your candidates and your business - from baseline support to meet Immigration New Zealand’s AEWV Accreditation requirements (Kiwi LaunchPad) through to personalised programmes to support your most valued international employees.

Learn more

Bridget Romanes is a New Zealander who has lived and worked as a diplomat in Singapore and India. After experiencing all facets of the relocation experience, she founded Mobile to work with private individuals moving to NZ and leading local and international businesses bringing in offshore talent.

CONTACT BRIDGET

The cost of Relocation in 2024

May 27, 2024 Bridget Romanes

When recruiting international talent, any potential employee will want to discuss the cost of relocating to New Zealand. Moving to a new job in a new country incurs significant expenses, like airfares, shipping and temporary accommodation - and candidates will naturally want to know how you can assist. Offering a relocation budget is essential in today’s competitive market if you want to be successful in attracting international talent to your company.

Determining a Reasonable Relocation Budget

At Mobile Relocation, we collaborate with Kiwi businesses and organizations hiring thousands of expats and migrants.

Our Annual Report on Relocation Costs and Budgets, recently released to our corporate clients, highlights the latest trends in relocation expenses.

Here are the typical components covered by relocation budgets:

Transporting personal effects to New Zealand
One-way airfares to New Zealand
Temporary accommodation upon arrival in New Zealand

Understanding and Updating Relocation Costs

If your business is considering implementing a relocation budget for the first time, it’s essential to understand the actual costs involved. For those with existing policies, it’s crucial to ensure your baseline costings remain accurate to stay competitive.

Since our 2023 report, we’ve observed a slight overall decrease in costs. Below, we detail the trends for each expense category:

Shipping Costs

While prices have eased slightly across most routes, the anticipated post-COVID decrease has not materialised due to the crisis in the Red Sea.

Global shipping has been disrupted, with ships avoiding the Suez Canal and taking longer routes around Africa, increasing travel times and, consequently, shipping costs.

Travel Costs

Airfare prices have eased as supply and competition on all routes have increased.

Temporary Accommodation Costs

The price of temporary accommodation has decreased for several reasons.
An economic slowdown has led to reduced domestic travel, resulting in lower demand for Airbnb accommodation.
Although our data focuses on Auckland, a similar downward trend is observed in Wellington.

Total costs and policy trends

Depending on the employee’s family size (single, couple, or with children) and country of origin, total relocation costs currently range from NZ$15,000 to NZ$48,000.

Employers rarely fully fund relocation costs, with the exception being C-suite international hires. Most offer relocation budgets based on a proportion of actual costs.

As the economy has slowed, and the extreme shortages of talent that occurred post-COVID have eased with record immigration in 2023, employers are reviewing how they support international hires.

A notable change over the past year is the increase in employers establishing more formal relocation policies.. This helps better manage costs and budgets, ensuring consistency across international hiring, secondments, and transfers throughout the organisation.

We can help with reviewing your policy and provide advice to ensure it is beneficial for both the candidate and your organisation.

For more information contact Bridget Romanes.

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Mobile Relocation has a range of settlement support services to suit your candidates and your business - from baseline support to meet Immigration New Zealand’s AEWV Accreditation requirements (Kiwi Launch Pad) through to personalised programmes to support your most valued international employees.

Learn more

How to break out of the expat bubble

May 13, 2024 Bridget Romanes

55% of Mobile’s expat and migrant clients are worried about making friends in New Zealand - the second biggest concern after finding housing. Clearly, forming meaningful connections is a major challenge for people relocating to Aotearoa.

In this interview, we delve into this topic with Marian van Bakel, Associate Professor at the University of Southern Denmark and author of 'Breaking out of the Expat Bubble.'

Marian shares insights from her research and offers valuable advice to expats seeking to build working relationships and friendship with locals.

Listen and learn:

The key challenges expats face in making friends in a new country
3 strategies to help people new to NZ make friends
What employers can do do to help newcomers build personal connections

Marian van Bakel is Associate professor at the University of Southern Denmark. You can read more about her work with regard to global mobility, intercultural mentoring and intercultural competence development at www.intersango.dk.

If you are interested in participating in her new study or in receiving updates about her research, please send an e-mail to msvb@sdu.dk. Her book is available here, and you get 20% off with the code EFLY01 (until end of June 2024

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If you are a recruiter or HR Professional bringing international talent to NZ Mobile Relocation has a range of settlement support services to suit your candidates and your business - from baseline support to meet Immigration New Zealand’s AEWV Accreditation requirements (Kiwi LaunchPad) through to personalised programmes to support your most valued international employees.

Learn more

Contact Bridget

How can NZ employers support LBGTQ+ expat talent to succeed?

April 30, 2024 Bridget Romanes

Embarking on the adventure of relocating or moving countries evokes a mix of excitement and apprehension, akin to diving into the unknown.
However, for LGBTQ+ individuals, the journey to places like New Zealand comes with added layers of complexity often overlooked.

In this interesting and insightful expert interview with LGBTQ+ International Relocation Strategist, Jessica Drucker 🏳️🌈, we explore strategies, challenges, and opportunities to meet the specific needs of LGBTQ+ employees when they relocate to New Zealand.

Listen and learn:

3 strategies for LGBTQ clients to achieve a successful relocation
What motivates Queer folk to relocate to NZ
How employers can set LGBTQ expat talent for success

Links to resources mentioned:

Rainbow Relo
Equaldex.com
Asher Fergusson LGBTQ Travel Safety Index
Trans Rights Index
LBGTQ+ Travel Information - Before you travel

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Jessica Drucker 🏳️🌈 is an LGBTQ+ International Relocation Strategist and founder of Rainbow Relocation Strategies. Her mission is to empower queer folks and their families to move, live and thrive abroad.
If you are interested in learning more from Jess she can be contacted at team@jessicadrucker.com

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If you are a recruiter or HR Professional bringing international talent to NZ Mobile Relocation has a range of settlement support services to suit your candidates and your business - from baseline support to meet Immigration New Zealand’s AEWV Accreditation requirements (Kiwi LaunchPad) through to personalised programmes to support your most valued international employees.

Learn more

Contact bridget

HR in Aotearoa New Zealand

April 17, 2024 Bridget Romanes

Our expat and migrant clients relocating for roles in NZ often ask us for an overview of the HR landscape in New Zealand. So, we’ve collaborated with Kiwi HR Leader (and former expat), Wendy Baker - Group HR Manager, Brosnan Limited, to put together this guide.

Are there minimum wage agreements for each industry?

Minimum Wage requirements – for all New Zealand. Current minimum wage rates » Employment New Zealand
Some industries have agreements, such as the public sector departments, e.g. teachers and nurses.
The Living Wage is a recommendation but is not officially legislated.

What does the remuneration package generally include? More base salary, STI or LTI oriented?

Generally, junior level employees have a base salary only. Short term incentives tend to be applicable for mid-level employees, while long term incentives tend to be more prevalent in senior level remuneration packages.

What benefits do employers offer in terms of sickness, provident fund and pension?

Minimum medical leave is legislated – additional medical leave on top of that is at the employer’s discretion. Sick leave » Employment New Zealand

New Zealand’s provident fund is called Kiwisaver, a voluntary retirement savings scheme. This is not compulsory for employees, however, the incentive for those who do opt in is employer matching to 3% of gross pay along with a government funded lump sum if savings criteria is met. KiwiSaver (ird.govt.nz)

New Zealand’s government funded pension is called New Zealand Superannuation and eligibility criteria apply. New Zealand Superannuation - Work and Income

What is the policy on paid leave and public holidays?

Minimum requirements are set out in legislation. Leave and holidays » Employment New Zealand

Are there any seniority-related benefits?

Depends upon the company or employer, but typically yes, employees will be eligible for more benefits as they become more senior in an organisation.

Is gender equality important in New Zealand?

Yes, although not as enshrined in legislation as Australia with their equal pay legislation. In New Zealand it is covered by the Human Rights Act 1993 under discrimination. Discrimination when hiring » Employment New Zealand

Are there any policies or programs to support work-life balance?

This tends to be employer based although there are legislated mechanisms to try and protect employees, such as mandated breaks and flexible working requirements Flexible work » Employment New Zealand

Are there any tax benefits linked to remuneration?

Not so much benefits as additional taxes! Handling taxes with bonuses and benefits — business.govt.nz

How is learning managed and delivered by NZ employers?

There is no legal requirement for learning (the exception being qualifications that are necessary for a role), however most employers see the value of learning and will be supportive, as much as they can. Larger employers will be big enough to have an individual or team focused on learning and development within the organization and may offer programmes such as tuition/study reimbursement (full or partial) and/or time off.

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Mobile Relocation connects you with what you need to thrive in New Zealand.
Contact us today to talk about how we can carry your relocation burden.

Ready to move to New Zealand? Get our FREE Move to NZ Checklist.

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Key challenges for expats in NZ roles

April 3, 2024 Bridget Romanes

Many expats arrive in New Zealand filled with anticipation for the personal and professional opportunities awaiting them. However, embarking on a new role within a New Zealand business can pose challenges, particularly for those unfamiliar with the local context.

We recently asked leadership development and executive coaching specialist Sally Schmall, to shed some light on the biggest hurdles expats encounter as they strive to achieve their career goals and aspirations after moving to New Zealand.

What are the most common challenges expats face then transitioning into roles in New Zealand?

Naturally everyone is unique in their expectations, needs and hopes. I belong to an America Ladies Expat weekly walking group and what I commonly hear there – aside from career transition challenges - are three things.

1. Firstly, it is the actual distance away from the rest of the world. You cannot easily hop on a plane and jump over to the US or Europe. It takes a solid 12-24 hours of flight time – and that is assuming you get luck and don’t have missed connections or re-routing - to get back home to visit loved ones. It’s one thing to look at a map and think “wow NZ is on the other side of the world this is going to be an amazing adventure” and while it is an amazing adventure - it's another thing to be standing here and realise just how complicated it is to get back to your family.

2. The 2nd adjustment is that for many of us we are used to having things at our fingertips – whether it’s picking up a book for your book club, grabbing fresh fruit or finding a certain brand. Again, we are remote and exporting to NZ is very expensive and we do not have Amazon Prime and shipping takes a long time.

3. Because NZ is a small island most Kiwis know one another from the time they are playing in a sandbox together. Their inner circle has existed for decades and it’s really quite lovely to see how they know one another’s life stories. On the flip side, while Kiwi’s tend to be friendly and polite, some expats experience feeling on the “outside” of those inner circles – bystanders listening to the group reminisce about high school.

What strategies do you recommend to expats working in the Kiwi businesses environment?

To begin with - slow down your pace and be intentional about building relationships with your colleagues.

Don’t wait for them to take the initiative to get to know you, reach out and set up coffees and be curious about their career trajectory. Many Kiwis have gone on an OE early in their career and have fascinating global experiences that help shape their perspective. At the same time they are very clear that NZ is unique and what works in London may not work here. Even if you have been hired for your global expertise, be sensitive that you cannot necessarily “lift and shift” what worked there to what will work here.

Another tip is to understand that the Kiwi business culture is influenced by the fact that NZ is part of the Asia Pacific business culture – and tends to be conflict avoidant. By conflict I mean direct, transparent communications that are perceived as abrupt. Yes does not mean yes as it might in the US business culture. It often means “I heard you and I’ll think about it”. When creating a business case or launching a new initiative you may have been hired to lead, it is important to really engage stakeholders individually first before gathering as a group and to really explore if there are any unspoken concerns or other perspectives to consider.

How can New Zealand employers set expat talent up for success?

Personally I found it incredibly helpful that the employer who recruited me to NZ provided a month of accommodation near the business and has a partnership with Mobile Relocation – and I'm not just saying that because you are interviewing me! When I first landed in NZ I did not have a car, I didn’t have an understanding of the landscape, the neighbourhoods, the difference from one side of Auckland to the other. The time I spent with my Mobile Resettlement Advisor driving me around and showing me different communities and sharing how to navigate the rental market (because you can’t buy property on a work visa which was surprising to me) was invaluable. The ongoing expat transition services are incredibly valuable because it takes time to get your bearings and adjust to your new reality.

What I think would also be useful for employer’s is to firstly really appreciate and validate that moving across the world to NZ is a major commitment and investment for the whole family. It is not a holiday. It is actually quite an exhausting process.

Provide Dual Career Services to support partners in strategically setting about their career search because if they are not satisfied and fulfilled in their career or personal transition then ultimately the person who was recruited will have increased stress and may begin to explore leaving. When businesses invest in dual career and family transition services they increase the likelihood of a successful transition, an engaged employee who can bring their best self to the role and reduced attrition rates. An investment upfront reduces the investment in launching a new search for the role.

From a social perspective, intentionally set up a few dinners with other colleagues or leaders in the business and include the families. It’s really important for families to see and meet other people from the business and to begin extending their social circles as well. They need to feel that the sacrifices they made are worth it.

Successful expats often have highly qualified spouses or partners also seeking fulfilling work in New Zealand. What is your advice to them?

1. Ask your partner to inquire about Dual Career Services as soon as they become finalists. If the company does not have an established Dual Career programme, bake career coaching and transition services into the offer. Based on my experience leading the Dual Career Services Programme for the University of Michigan, I can honestly say it is a relatively small investment for employers and they are highly motivated when they extend the offer but may be less so inclined after an offer is accepted.

2. Do not wait until you move here to secure support for your career transition. Be proactive in engaging career coaching services, learning about the market, understanding how to brand your capabilities to NZ businesses and begin setting up zoom informational interviews. Let prospective employers know you are on your way and you bring a solid set of experiences and capabilities to offer.

3. In essence, Start crafting your network before you step off the plane.

You're an expat yourself, what surprised you most when you relocated to New Zealand?

I naively thought that because both countries had English as their first language that I wouldn’t experience a language barrier. However, the culture is so rich and diverse with Te Reo Maori and a lot of Kiwi slang that I simply didn’t understand. It was a daily learning experience that I hadn’t fully grasped - and I'm still learning.

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Sally Schmall, SPHR, MSW is a leadership development and executive coaching specialist with Catalyst Coaching, helping leaders navigate career transitions and shape their future success. If you are interested in speaking with Sally about coaching, she can be contacted at sallyschmallnz@gmail.com

Mobile Relocation connects you with what you need to thrive in New Zealand.
Contact us today to talk about how we can carry your relocation burden.

Ready to move to New Zealand? Get our FREE Move to NZ Checklist.

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LBGTQ+ Relocation Realities

March 19, 2024 Bridget Romanes

Relocating across borders can feel like diving into the unknown, filled with as much excitement as nerves. For LGBTQ+ folks, there are additional layers of complexity that many people might not even realize. LGBTQ+ International Relocation Strategist Jess Drucker has identified the following unique challenges faced by LGBTQ+ individuals during an international move.

Safety First

We all want to feel safe where we live, but for LGBTQ+ folks, safety extends beyond physical security. It's about knowing if the country you're moving to has your back legally and socially. Are hate crimes a thing? Are people generally accepting of LGBTQ+ folks? Is same-sex marriage recognised?

For LGBTQ+ individuals, grasping the legal environment of their destination is vital for their safety and well being.

Transgender Considerations

Transgender individuals face distinct challenges related to their identity, such as ensuring the recognition of chosen names and pronouns, accessing hormone therapy or other medical treatments, and finding healthcare providers who are knowledgeable and supportive. The availability of gender-affirming healthcare and legal protections against discrimination are vital considerations.

Community Support

Communities come in all shapes and sizes, but for LGBTQ+ folks, finding your people in a new place can be a game-changer. The inclusivity of the LGBTQ+ community in the destination country plays a significant role in creating a sense of belonging. Isolated communities may offer limited resources and social connections, while vibrant and diverse communities can provide invaluable support and solidarity. Having a support network can make all the difference in the world.

Workplace Inclusivity

Coming out at work can be a daunting prospect, especially in professional environments. LGBTQ+ individuals may fear repercussions from colleagues or worry about the level of support provided by their employer. Ensuring workplace policies and culture are inclusive and supportive is essential for fostering a safe and welcoming environment.

Housing Discrimination

Finding a place to live is tough enough without worrying about discrimination based on who you love or how you identify. Renting or buying, LGBTQ+ folks can face hurdles when it comes to finding a safe and welcoming home.

Limited legal protections and societal biases can make finding suitable housing a challenge, with concerns ranging from rental discrimination to safety in residential neighbourhoods.

Educational Environment

Children of LGBTQ+ parents or LGBTQ+ youth themselves can face bullying and discrimination in schools. It's crucial for education providers to have policies in place to address and prevent bullying based on sexual orientation or gender identity. Ensuring LGBTQ+ students feel safe and supported is crucial for their well-being and academic success.

For LGBTQ+ individuals, international relocation comes with additional hurdles not faced by others.. By recognizing and addressing the unique challenges, and with awareness and support from the community we can strive towards creating a more inclusive and supportive global community where everyone, regardless of sexual orientation or gender identity, feels welcome.

Jess recently interviewed Mobile Relocation Principal, Bridget Romanes about her expat experience and NZ as a destination for aspiring relocatees. To learn more, listen to Jess & Bridget’s podcast here or on Apple podcasts.

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Jessica Drucker 🏳️🌈 is an LGBTQ+ International Relocation Strategist and founder of Rainbow Relocation Strategies. Her mission is to empower queer folks and their families to move, live and thrive abroad.

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Mobile Relocation connects you with what you need to thrive in New Zealand.
Contact us today to talk about how we can carry your relocation burden.

Ready to move to New Zealand? Get our FREE Move to NZ Checklist.

get free checklist

5 Tips to Reduce Stress for New International Hires

March 5, 2024 Bridget Romanes

Relocating to a new country for work can be an exciting experience. It can also be incredibly stressful, ranking as high as dealing with a major illness on the Holmes and Rahe Stress Inventory.

Employers play a crucial role in ensuring the well-being of their international employees during this transition.

Here are five tips for New Zealand employers to ease the stress of relocation:

1. Understand Their Needs

Take the time to understand the unique requirements of your new team members and their families. Offering tailored support for housing, transportation, and other logistical matters shows your commitment to their success and eases their transition to New Zealand.

2. Create a warm welcome

A workplace culture that embraces diversity and fosters inclusivity is essential for success. Empower existing staff with the necessary knowledge and empathy to support their international colleagues. Not only will this foster a sense of belonging but it will also reduce feelings of isolation and anxiety among new employees.

3. Support language skills

For many migrants arriving in New Zealand, English may not be their first language. Support their success and build their confidence by offering language classes. Just as important, is providing insight into Kiwi culture, making it easier to adapt to our unique customs and workplace culture.

4. Keep the Conversation Flowing

Open lines of communication are essential for building trust, and reducing stress.

Check in regularly with your new team members. Allow them to share concerns and issues openly and honestly and encouage them to ask for support if needed.

Assigning a mentor or buddy to new international staff members is a great way to ensure they have support to navigate challenges as they settle into their new role.

5. Foster Connections

Encourage new staff to engage in team-building activities and networking events. Support them in making connections within the workplace by facilitating interactions with colleagues. Building relationships at work, whether personal or professional, fosters a sense of belonging and collaboration.

Supporting international staff isn't just about doing what's right; it's smart business too. By prioritising the well-being of their new employees, New Zealand organisations not only improve employee retention and productivity but also enhance their reputation among top talent globally.

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If you are a recruiter or HR Professional bringing international talent to NZ, Mobile Relocation has a range of settlement support services to suit your candidates and your business - from baseline support to meet Immigration New Zealand’s AEWV Accreditation requirements (Kiwi LaunchPad) through to personalised programmes to support your most valued international employees.

Learn more

Bridget Romanes is a New Zealander who has lived and worked as a diplomat in Singapore and India. After experiencing all facets of the relocation experience, she founded Mobile to work with private individuals moving to NZ and leading local and international businesses bringing in offshore talent.